Netzwerk-Firewall- oder Proxyserver-Einstellungen für Zoom

Zuletzt aktualisiert:

Wenn Ihre App im „Verbindung wird aufgebaut“-Modus hängen bleibt oder eine Zeitsperre aufgrund von Problemen aufgetreten ist, die durch die Meldungen „Netzwerkfehler, „Bitte versuchen Sie es erneut“ oder „Verbindung mit unserem Dienst kann nicht hergestellt werden“, „Überprüfen Sie Ihre Netzwerkverbindung“ und „Versuchen Sie es erneut“ angezeigt werden, könnte dies mit Ihrer Netzwerkverbindung, Ihren Netzwerk-Firewall-Einstellungen oder den Web-Sicherheits-Gateway-Einstellungen zusammenhängen.

Hinweis: Überprüfen Sie Ihre Netzwerkverbindung, indem Sie einen Browser öffnen und sicherstellen, dass Sie auf https://zoom.us zugreifen können.

In diesem Artikel:

Firewall-Regeln für Zoom

Informationen zur Konfiguration Ihrer Netzwerk-Firewall finden Sie in der folgenden Tabelle. Die folgenden Regeln sollten auf den ausgehenden Datenverkehr angewendet werden. Zoom kommuniziert mit dem Zielport, der beim Verbindungsaufbau durch den Client empfangen wurde. Die Firewall sollte so konfiguriert sein, dass sie diese Rückverbindungen zulässt.

Protokoll Ports Quelle Ziel
TCP 80.443 Alle Zoom Clients *.zoom.us
TCP 443, 8801, 8802 Alle Zoom Clients

IPv4:

3.7.35.0/25
3.21.137.128/25
3.22.11.0/24
3.23.93.0/24
3.25.41.128/25
3.25.42.0/25
3.25.49.0/24
3.80.20.128/25
3.96.19.0/24
3.101.32.128/25
3.101.52.0/25
3.104.34.128/25
3.120.121.0/25
3.127.194.128/25
3.208.72.0/25
3.211.241.0/25
3.235.69.0/25
3.235.82.0/23
3.235.71.128/25
3.235.72.128/25
3.235.73.0/25
3.235.96.0/23
4.34.125.128/25
4.35.64.128/25
8.5.128.0/23
13.52.6.128/25
13.52.146.0/25
18.157.88.0/24
18.205.93.128/25
20.203.158.80/28
20.203.190.192/26
50.239.202.0/23
50.239.204.0/24
52.61.100.128/25
52.202.62.192/26
52.215.168.0/25
64.125.62.0/24
64.211.144.0/24
64.224.32.0/19
65.39.152.0/24
69.174.57.0/24
69.174.108.0/22
99.79.20.0/25
101.36.167.0/24
101.36.170.0/23
103.122.166.0/23
111.33.115.0/25
111.33.181.0/25
115.110.154.192/26  
115.114.56.192/26
115.114.115.0/26 
115.114.131.0/26
120.29.148.0/24
129.151.0.0/19
129.151.40.0/22
129.151.48.0/20
129.159.0.0/20
129.159.160.0/19
129.159.208.0/20
130.61.164.0/22
134.224.0.0/16
140.238.128.0/24
140.238.232.0/22
144.195.0.0/16
147.124.96.0/19
149.137.0.0/17
150.230.224.0/21
152.67.20.0/24
152.67.118.0/24
152.67.168.0/22
152.67.180.0/24
152.67.184.0/22
152.67.240.0/21
152.70.224.0/21
156.45.0.0/17
158.101.64.0/24
158.101.184.0/22
160.1.56.128/25
161.199.136.0/22
162.12.232.0/22
162.255.36.0/22
165.254.88.0/23
166.108.64.0/18
168.138.16.0/22
168.138.48.0/24
168.138.56.0/21
168.138.72.0/24
168.138.74.0/25
168.138.80.0/21
168.138.96.0/22
168.138.116.0/22
168.138.244.0/24
170.114.0.0/16
173.231.80.0/20
192.204.12.0/22
193.122.16.0/20
193.122.32.0/20
193.122.208.0/20
193.122.224.0/20
193.122.240.0/20
193.123.0.0/19
193.123.40.0/21
193.123.128.0/19
193.123.168.0/21
193.123.192.0/19
198.251.128.0/17
202.177.207.128/27
204.80.104.0/21
204.141.28.0/22
206.247.0.0/16
207.226.132.0/24
209.9.211.0/24
209.9.215.0/24
213.19.144.0/24
213.19.153.0/24
213.244.140.0/24
221.122.63.0/24
221.122.64.0/24
221.122.88.64/27
221.122.88.128/25
221.122.89.128/25
221.123.139.192/27


IPv6:
2620:123:2000::/40

UDP

3478, 3479, 8801 - 8810

Alle Zoom Clients

IPv4:

3.7.35.0/25
3.21.137.128/25
3.22.11.0/24
3.23.93.0/24
3.25.41.128/25
3.25.42.0/25
3.25.49.0/24
3.80.20.128/25
3.96.19.0/24
3.101.32.128/25
3.101.52.0/25
3.104.34.128/25
3.120.121.0/25
3.127.194.128/25
3.208.72.0/25
3.211.241.0/25
3.235.69.0/25
3.235.82.0/23
3.235.71.128/25
3.235.72.128/25
3.235.73.0/25
3.235.96.0/23
4.34.125.128/25
4.35.64.128/25
8.5.128.0/23
13.52.6.128/25
13.52.146.0/25
18.157.88.0/24
18.205.93.128/25
20.203.158.80/28
20.203.190.192/26
50.239.202.0/23
50.239.204.0/24
52.61.100.128/25
52.202.62.192/26
52.215.168.0/25
64.125.62.0/24
64.211.144.0/24
64.224.32.0/19
65.39.152.0/24
69.174.57.0/24
69.174.108.0/22
99.79.20.0/25
101.36.167.0/24
101.36.170.0/23
103.122.166.0/23
111.33.115.0/25
111.33.181.0/25
115.110.154.192/26  
115.114.56.192/26
115.114.115.0/26 
115.114.131.0/26
120.29.148.0/24
129.151.0.0/19
129.151.40.0/22
129.151.48.0/20
129.159.0.0/20
129.159.160.0/19
129.159.208.0/20
130.61.164.0/22
134.224.0.0/16
140.238.128.0/24
140.238.232.0/22
144.195.0.0/16
147.124.96.0/19
149.137.0.0/17
150.230.224.0/21
152.67.20.0/24
152.67.118.0/24
152.67.168.0/22
152.67.180.0/24
152.67.184.0/22
152.67.240.0/21
152.70.224.0/21
156.45.0.0/17
158.101.64.0/24
158.101.184.0/22
160.1.56.128/25
161.199.136.0/22
162.12.232.0/22
162.255.36.0/22
165.254.88.0/23
166.108.64.0/18
168.138.16.0/22
168.138.48.0/24
168.138.56.0/21
168.138.72.0/24
168.138.74.0/25
168.138.80.0/21
168.138.96.0/22
168.138.116.0/22
168.138.244.0/24
170.114.0.0/16
173.231.80.0/20
192.204.12.0/22
193.122.16.0/20
193.122.32.0/20
193.122.208.0/20
193.122.224.0/20
193.122.240.0/20
193.123.0.0/19
193.123.40.0/21
193.123.128.0/19
193.123.168.0/21
193.123.192.0/19
198.251.128.0/17
202.177.207.128/27
204.80.104.0/21
204.141.28.0/22
206.247.0.0/16
207.226.132.0/24
209.9.211.0/24
209.9.215.0/24
213.19.144.0/24
213.19.153.0/24
213.244.140.0/24
221.122.63.0/24
221.122.64.0/24
221.122.88.64/27
221.122.88.128/25
221.122.89.128/25
221.123.139.192/27


IPv6:
2620:123:2000::/40

Firewall-Regeln für Zoom Phone

Hinweis:

Protokoll Ports Quelle Ziel
TCP 5091 Alle Zoom Clients

8.5.128.0/24
64.211.144.0/24
65.39.152.0/24
69.174.57.0/24
101.36.167.0/24
103.122.166.0/23
120.29.148.0/24
147.124.96.0/19
149.137.0.0/17
162.12.232.0/22
173.231.92.0/24
173.231.94.0/24
192.204.12.0/22
209.9.215.0/24
213.19.144.0/24
213.19.153.0/24
213.244.140.0/24

TCP 390 (siehe Hinweis) Alle Zoom Clients

3.21.137.128/25
3.235.96.0/23

UDP 20000-64000 Alle Zoom Clients

64.211.144.0/24
65.39.152.0/24
69.174.57.0/24
101.36.167.0/24
103.122.166.0/23
147.124.96.0/19
149.137.0.0/17
162.12.232.0/22
173.231.92.0/24
173.231.94.0/24
207.226.132.0/24
209.9.211.0/24
213.19.144.0/24
213.244.140.0/24

Firewall-Regeln für Zoom Contact Center

Protokoll Ports Quelle Ziel
UDP 20000-64000 Alle Zoom Clients

50.239.204.0/24
204.80.104.0/21

Firewall-Regeln für die Zoom-Website

Protokoll Ports Quelle Ziel
TCP 80, 443 Alle Zoom Clients
-Webbrowser des Benutzers
*.zoom.us

Firewall-Regeln für die Zertifikatsüberprüfung

Der Zoom Client 5.5.0 oder höher erfordert das Zulassen der folgenden URLs für die Zertifikatsüberprüfung.

Protokoll Ports Quelle

Ziel

HTTP 80 Zoom Client crl3.digicert.com
crl4.digicert.com
ocsp.digicert.com
crl.entrust.net
certificates.godaddy.com
crl.godaddy.com
ocsp.godaddy.com
certificates.starfieldtech.com
crl.starfieldtech.com
ocsp.starfieldtech.com

Zoom-CDN

Das Zoom-CDN dient dazu, die Lieferung von Aufzeichnungen und anderen Ressourcen der Zoom-Website zu optimieren. Diese IP-Bereiche sind speziell für Zoom vorgesehen. Dies wird nicht für das Meeting-Erlebnis genutzt. 

Protokoll Ports Quelle

Ziel

HTTPS 443 Webbrowser des Benutzers 13.32.2.254
13.32.10.243
13.32.22.241
13.32.24.249
13.32.26.253
13.32.36.253
13.32.37.248
13.32.42.249
13.32.53.243
13.32.56.242
13.32.60.240
13.32.66.254
13.32.68.245
13.32.75.243
13.32.76.252
13.32.79.253
13.32.83.243
13.32.85.247
13.32.87.250
13.32.91.244
13.32.101.253
13.32.105.249
13.32.111.247
13.32.121.254
13.32.122.250
13.32.128.251
13.32.144.254
13.32.153.246
13.32.161.246
13.32.168.251
13.32.172.251
13.32.176.249
13.32.182.246
13.32.187.254
13.32.192.240
13.32.195.252
13.32.202.248
13.32.204.244
13.32.212.241
13.32.214.243
13.32.216.250
13.32.220.241
13.32.224.249
13.32.229.241
13.32.247.242
13.33.5.247
13.33.10.252
13.33.25.242
13.33.27.246
13.33.28.251
13.33.29.253
13.33.30.250
13.33.36.251
13.33.51.252
13.33.52.247
13.33.62.243
13.33.70.249
13.33.82.253
13.33.84.243
13.33.85.248
13.33.89.247
13.33.90.250
13.33.99.241
13.33.106.243
13.33.119.252
13.33.123.250
13.33.124.244
13.33.130.251
13.33.131.246
13.33.136.254
13.33.147.242
13.33.151.244
13.33.166.244
13.33.167.241
13.33.171.251
13.33.172.250
13.33.175.245
13.33.178.244
13.33.182.247
13.33.187.248
13.33.202.245
13.33.209.248
13.33.215.242
13.33.221.246
13.33.223.252
13.33.235.245
13.33.248.252
13.33.255.248
13.35.1.253
13.35.11.254
13.35.13.254
13.35.18.241
13.35.19.248
13.35.31.249
13.35.34.253
13.35.48.253
13.35.49.247
13.35.52.242
13.35.60.252
13.35.68.244
13.35.69.244
13.35.79.243
13.35.83.252
13.35.85.245
13.35.89.244
13.35.95.252
13.35.97.249
13.35.106.251
13.35.110.245
13.35.112.241
13.35.122.246
13.35.128.249
13.35.137.246
13.35.144.248
13.35.150.244
13.35.159.247
13.35.160.253
13.35.162.252
13.35.169.242
13.35.170.243
13.35.177.242
13.35.185.246
13.35.186.244
13.35.194.252
13.35.201.245
13.35.206.243
13.35.209.254
13.35.221.253
13.35.230.253
13.35.238.241
13.35.239.244
13.35.242.254
13.35.243.247
13.224.0.253
13.224.13.253
13.224.14.253
13.224.18.248
13.224.19.248
13.224.23.253
13.224.26.254
13.224.30.253
13.224.31.254
13.224.34.241
13.224.46.244
13.224.53.246
13.224.54.249
13.224.62.242
13.224.69.240
13.224.78.251
13.224.85.243
13.224.86.250
13.224.90.253
13.224.93.249
13.224.97.241
13.224.110.245
13.224.111.242
13.224.115.244
13.224.127.243
13.224.128.253
13.224.130.254
13.224.135.244
13.224.143.244
13.224.147.243
13.224.151.249
13.224.161.248
13.224.162.252
13.224.165.251
13.224.174.242
13.224.178.247
13.224.181.249
13.224.185.248
13.224.186.242
13.224.199.249
13.224.206.253
13.224.211.246
13.224.213.253
13.224.223.245
13.224.225.246
13.224.226.252
13.224.234.242
13.224.241.242
13.224.243.245
13.225.1.250
13.225.2.252
13.225.4.252
13.225.9.251
13.225.17.242
13.225.26.254
13.225.30.248
13.225.36.246
13.225.46.247
13.225.52.249
13.225.54.241
13.225.63.241
13.225.69.241
13.225.70.250
13.225.78.245
13.225.82.240
13.225.84.240
13.225.90.246
13.225.93.253
13.225.96.240
13.225.106.251
13.225.110.242
13.225.114.245
13.225.122.253
13.225.128.241
13.225.132.246
13.225.143.249
13.225.150.246
13.225.151.241
13.225.153.246
13.225.163.251
13.225.166.250
13.225.173.243
13.225.174.249
13.225.176.253
13.225.186.249
13.225.189.243
13.225.198.247
13.225.205.245
13.225.207.243
13.225.213.247
13.225.217.247
13.225.225.248
13.225.227.240
13.225.234.250
13.225.238.250
13.225.242.240
13.225.243.241
13.225.254.246
13.226.1.243
13.226.5.249
13.226.19.245
13.226.21.246
13.226.22.251
13.226.32.247
13.226.34.243
13.226.39.243
13.226.48.247
13.226.50.254
13.226.51.241
13.226.62.247
13.226.64.246
13.226.67.249
13.226.74.250
13.226.86.241
13.226.87.247
13.226.88.248
13.226.89.240
13.226.96.245
13.226.101.253
13.226.105.243
13.226.106.245
13.226.114.249
13.226.131.249
13.226.137.254
13.226.140.245
13.226.146.242
13.226.148.248
13.226.150.250
13.226.154.245
13.226.155.245
13.226.164.245
13.226.166.249
13.226.169.247
13.226.180.249
13.226.188.244
13.226.193.243
13.226.201.253
13.226.209.240
13.226.210.245
13.226.212.243
13.226.219.254
13.226.228.245
13.226.233.252
13.226.238.241
13.226.243.242
13.226.253.253
13.227.3.246
13.227.5.243
13.227.8.242
13.227.12.242
13.227.19.242
13.227.21.244
13.227.22.250
13.227.26.249
13.227.41.247
13.227.44.252
13.227.45.253
13.227.53.254
13.227.54.247
13.227.57.244
13.227.62.251
13.227.63.240
13.227.73.250
13.227.82.252
13.227.88.241
13.227.91.245
13.227.102.242
13.227.107.245
13.227.108.248
13.227.109.246
13.227.121.243
13.227.124.241
13.227.129.245
13.227.131.254
13.227.134.242
13.227.137.243
13.227.152.240
13.227.157.247
13.227.168.241
13.227.171.241
13.227.174.247
13.227.184.246
13.227.187.245
13.227.190.250
13.227.195.250
13.227.205.247
13.227.207.248
13.227.211.253
13.227.214.247
13.227.218.250
13.227.220.250
13.227.232.240
13.227.237.240
13.227.251.244
13.227.252.254
13.227.253.254
13.249.5.243
13.249.7.243
13.249.16.248
13.249.18.248
13.249.31.240
13.249.33.254
13.249.34.247
13.249.39.254
13.249.42.251
13.249.50.254
13.249.53.250
13.249.59.242
13.249.69.248
13.249.75.240
13.249.77.248
13.249.87.249
13.249.89.253
13.249.95.246
13.249.98.251
13.249.102.250
13.249.104.250
13.249.119.242
13.249.120.245
13.249.121.249
13.249.128.243
13.249.135.245
13.249.136.252
13.249.144.242
13.249.146.243
13.249.153.243
13.249.166.251
13.249.167.251
13.249.173.249
13.249.181.243
13.249.184.244
13.249.190.254
13.249.203.252
13.249.204.254
13.249.205.241
13.249.214.245
13.249.215.251
13.249.219.247
13.249.224.241
13.249.231.252
13.249.232.251
13.249.242.241
13.249.248.243
18.64.2.243
18.64.4.240
18.64.8.250
18.64.17.248
18.64.22.253
18.64.23.250
18.64.36.249
18.64.39.244
18.64.43.247
18.64.47.245
18.64.48.252
18.64.50.251
18.64.71.246
18.64.72.252
18.64.74.244
18.64.79.254
18.64.85.246
18.64.89.252
18.64.95.241
18.64.99.241
18.64.102.240
18.64.109.241
18.64.114.249
18.64.119.251
18.64.125.242
18.64.128.254
18.64.131.245
18.64.138.242
18.64.140.250
18.64.144.249
18.64.154.250
18.64.159.242
18.64.161.251
18.64.171.246
18.64.173.240
18.64.179.243
18.64.184.248
18.64.185.249
18.64.186.246
18.64.198.247
18.64.201.253
18.64.206.240
18.64.212.247
18.64.217.251
18.64.220.240
18.64.232.252
18.64.233.246
18.64.236.243
18.64.243.245
18.64.246.251
18.64.254.254
18.65.3.246
18.65.5.245
18.65.7.250
18.65.19.254
18.65.23.254
18.65.26.252
18.65.33.243
18.65.35.245
18.65.43.254
18.65.46.254
18.65.47.254
18.65.57.249
18.65.62.245
18.65.67.241
18.65.73.254
18.65.77.249
18.65.80.243
18.65.82.252
18.65.94.244
18.65.96.240
18.65.99.243
18.65.106.251
18.65.107.247
18.65.115.250
18.65.122.242
18.65.125.243
18.65.127.244
18.65.136.243
18.65.141.254
18.65.142.241
18.65.155.245
18.65.156.242
18.65.159.252
18.65.166.251
18.65.167.253
18.65.170.253
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108.139.168.243
108.139.17.241
108.139.170.254
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108.156.109.240
108.156.113.243
108.156.115.243
108.156.118.247
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108.156.198.252
108.156.2.253
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108.156.216.241
108.156.228.254
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108.156.3.241
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108.157.0.243
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108.157.107.241
108.157.119.247
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108.157.87.254
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108.157.97.247
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108.159.1.254
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108.159.3.243
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143.204.5.246
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143.204.119.246
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143.204.153.250
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204.246.177.250
205.251.212.243
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216.137.34.240
216.137.39.253
216.137.40.242
216.137.41.243
216.137.46.244

Zoom-Geräteverwaltung (ZDM)

Zoom Device Management (ZDM) ist ein Geräteverwaltungstool, mit dem Sie Ihre Zoom Rooms, Geräte und Zoom Clients verwalten können, ohne sich physisch um die einzelnen Geräte kümmern zu müssen. Wenn Ihr Unternehmensnetzwerk Firewall- oder Proxyserver umfasst, müssen Sie diese ZDM-URL zu Ihrer Liste der zulässigen Netzwerkdomänen hinzufügen, um die Kommunikation mit dem ZDM-Server zu ermöglichen:

https://zdmapi.zoom.us

IP-Bereiche TXT-Dateien

Zuzulassende IP-Bereiche können auch im TXT-Format heruntergeladen werden:

Proxy-Server

Wir unterstützen https/SSL-Proxy-Server über Port 443 für den Zoom-Verkehr.

Hinweis: Dies gilt nicht für den Zoom Phone-Dienst. 

Zoom erkennt Ihre Proxy-Einstellungen automatisch. In einigen Fällen werden Sie möglicherweise zur Eingabe des Proxy-Benutzernamens/-Passworts aufgefordert.

Hinweis: Wir empfehlen, zoom.us und *.zoom.us zuzulassen und von der Proxy- oder SSL-Prüfung auszunehmen.

Firewall-Regeln für andere Zoom-Dienste

Zoom-Community

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