Updating the VDI auto-update component on a workstation

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The Zoom VDI plugin auto-update solution was developed to address the need to update home users in particular. However, users may also have devices located in the office that are managed by IT. These devices may require scheduling an update, and employees may not have administrator privileges to install software updates themselves.

To address this issue, the same registry/policy key that can be used to enable VDI plugin auto-update on the virtual desktop can also be used to disable VDI plugin auto-updates from being applied to a specific machine.

This article covers:

Prerequisites for updating the VDI auto-update component on a workstation

  • Account owner or admin privileges
  • Your computer or device meets the software requirements for VDI auto-update
  • Zoom desktop client
    • Windows: 5.10.0 or higher
    • macOS: 5.12.6 or higher
  • VDI plugin
    • Windows: 5.10.0, or compatible auto-update package
    • macOS: 5.12.6 or compatible auto-update package
  • Organizations using Citrix XenDesktop or VMware Horizon server published desktop, or Windows Remote Desktop
  • Citrix Workspace, VMWare Horizons, AVD client, or Windows remote desktop client
    Note: Citrix Workspace app from Microsoft store is not supported.
  • Virtual Channel policies configured for Citrix


  • For the Windows VDI plugin, the VDI plugin auto-update software component .dll is included and is automatically installed with the VDI plugin, starting with version 5.10.0.
  • VDI plugins for the Linux platform, including all partner platforms based on Linux, are not currently being developed for the VDI plugin auto-update feature.

How to disable VDI auto-update on a workstation

There is an option for administrators that want to enable VDI Plugin Auto-Update for home users but want to prevent IT-managed devices from being automatically updated.

To disable the VDI plugin auto-update on a specific Windows device, add the same policy for EnableVDIPluginAutoUpgrade, but set the value to 0 to disable VDI plugin auto-update on that device.

VDI auto-update for Mac can be enabled or disabled for a specific device by modifying a configuration file. This configuration file is named ZoomVDIAus_Config and is located at the following path:


The following shows the default ZoomVDIAus_Config configuration entries:


The default value of “EnableVDIPluginAutoUpgrade“ is 1. 

VDI Plugin AutoUpgrade can be disabled on the Mac by changing the value of “EnableVDIPluginAutoUpgrade” to 0. 

How to automatically update software package

The VDI plugin auto-update software must be installed on the remote device that connects to the virtual desktop before VDI plugins can be downloaded and installed. The following options can help users increase the availability of the VDI plugin auto-update software on targeted devices.

Use the VDI plugin auto-update included in the VDI plugin

The Windows version of the VDI plugin auto-update has been included and installed with VDI plugins, starting with version 5.10.0. Any Windows VDI plugin installed from that version forward automatically includes the VDI plugin auto-update software.

To ensure VDI plugins can continue to be managed, even if an end user uninstalls the VDI plugin itself, the VDI plugin auto-update software is only removed if the ZoomCleaner application is used to remove everything. This ensures that missing VDI plugins can be installed at any time. The solution requires little space on the user’s computer and is only used to check and manage VDI plugins.

Use the VDI plugin auto-update and partner solutions

Zoom is actively working with our virtual desktop solutions partners to explore ways to automatically deliver the VDI plugin auto-update software to users. These options include pushing the software, using the virtual desktop management software to deliver the package to the connection client, or bundling the VDI plugin auto-update software with the connection client directly.

These solutions are currently still in development. Details will be published when there is more information available.

Use the VDI plugin auto-update and Zoom solutions

Zoom is exploring the option to include logic in the standard Zoom desktop client (Zoom Meeting client) to install the VDI plugin auto-update software during installations or upgrades of the standard client. This option is expected to increase the availability of the VDI plugin auto-update solution as many home users, who use their personal computer to connect to their virtual desktop, also run Zoom directly—both as an alternate option to join meetings and to connect with family and friends.

This is currently in development. Details will be published when there is more information available.

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