Software requirements for the VDI auto-update feature

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Zoom’s VDI solution can optionally manage updates for both the VDI Zoom Meeting client and the VDI plugin. The VDI Zoom Meeting client can be enabled for software updates using the same policies available for the standard Zoom Meeting client. New software is also available to manage VDI plugins based on policy.

This article lists the requirements for using the VDI plugin auto-update feature.

This article covers:

Citrix Allow List requirements for VDI plugin auto-update

By default, Citrix disables applications from using a virtual channel. Administrators must either configure exceptions for applications that require a virtual channel or disable the Allow List policy altogether. For more information, visit this support article on how to configure the Allow List for use with Zoom.

If you configured policies for Zoom in the Allow List in the past, ensure that you confirm the following additional policy is added for the new auto-update software virtual channel:

1ZOOMAUS,C:\Program Files (x86)\ZoomVDI\bin\Zoom.exe,C:\Program Files (x86)\ZoomVDI\bin\ZoomVDITool.exe

VMware requirements for VDI plugin auto-update

By default, VMware Horizon allows all virtual channels to be opened. If you have disabled virtual channels, the policy will need to be modified to allow Zoom to both connect and offload media through the VDI plugin and for VDI plugin auto-update.

Additional requirements for managing the VDI plugin auto-update

Zoom’s VDI auto-update solution requires a software release where the auto-update policy has been added to the host application (Zoom desktop client [VDI Zoom Meeting client] 5.10.0 or higher), and the management software has been installed on the workstation where the VDI plugin is required (Windows VDI plugin, version 5.10.0 or compatible auto-update package).

The VDI plugin installation also has the requirements mentioned above. These requirements are not new but still apply when using the auto-update solution. The VDI plugin can only be installed when there are no virtual desktop connections. The installation is a .msi package; the current user must have administrator privileges to install the VDI plugin.

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