Managing the macOS VDI plugin auto-update

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The VDI plugin auto-update was added to the Mac VDI plugin in release 5.12.6 and uses the same policies for the virtual desktop available for the Windows VDI plugin auto-update.

This article provides information specific to Mac and links to existing articles for policies that apply to both Mac and Windows. Learn more about the VDI plugin auto-update feature.

This article covers:

Prerequisites for managing the macOS VDI plugin auto-update

  • Account owner or admin privileges
  • Your computer or device meets the software requirements for VDI auto-update
  • Zoom desktop client
    • macOS: 5.12.6 or higher
      Note: Verify release requirements for each policy as some require a more recent plugin release.
  • VDI plugin
    • macOS: 5.12.6 or compatible auto-update package
      Note: Verify release requirements for each policy as some require a more recent plugin release.
  • Organizations using Citrix XenDesktop or VMware Horizon server published desktop, or Windows Remote Desktop
  • Citrix Workspace, VMWare Horizons, AVD client, or Windows remote desktop client
    Note: Citrix Workspace app from Microsoft store is not supported. Mac support is only available for Citrix and VMware.
  • Virtual Channel policies have been configured for Citrix

Virtual channel requirements for the VDI auto-update feature

VDI auto-update uses a virtual channel between the VDI Zoom Meeting client and the VDI plugin auto-update software. Ensure that your computer or device meets the virtual channel requirements/software requirements for the VDI auto-update feature.

How to enable and disable the Mac VDI plugin auto-update

Enable the Mac VDI plugin auto-update

A policy must be added to the virtual desktop to enable the VDI Plugin auto-update feature. The same policy applies to both Windows and Mac plugins.

Disable the Mac VDI plugin auto-update

VDI auto-update for the Mac client can be enabled or disabled for a specific device by modifying a configuration file. This configuration file is named ZoomVDIAus_Config and is located at the following path:

/Users/YourUserName/Library/Preferences/ZoomVDIAus/ZoomVDIAus_Config

The following shows the default ZoomVDIAus_Config configuration entries:

[General]
EnableVDIPluginAutoUpgrade=1
[MonitorLog]
MonitorLogJSON=

The default value of EnableVDIPluginAutoUpgrade is 1.

VDI Plugin AutoUpgrade can be disabled on the Mac by changing the value of EnableVDIPluginAutoUpgrade to 0.

Additional policies for VDI plugin auto-update

All the existing policies available for the Windows VDI plugin auto-update are also supported on the Mac, including:

Note: Forcing an older VDI plugin version through a policy for the Mac is limited, and more information on what is supported will be developed for future updates.

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