Release notes for November 20, 2022

• Release notes for Web
• Release notes for Zoom Phone
• Release notes for Zoom Whiteboard
• Release notes for Outlook add-in

Release notes for Web

Changes to existing features

• Meeting and Webinar ID no longer required when deleting participant data
  When deleting a participant’s personal data from Zoom Reports, only the email address will be required to proceed with the deletion. Previously, meeting or webinar ID must be provided along with the email address.
• Enhancement to Communications Content storage location
  Account owners and admins can retrieve stored files using regional download links so communication content data stays within the set region and does not always process through the US.

New and enhanced features

• Administrator features
  
  • Exceptions to network bandwidth limits
    Account owners and admins using the Limit Network bandwidth feature can create exceptions to an existing network bandwidth limit IP range. A new limit can only be added as an exception if an existing rule can be segmented into multiple rules to add the exception.
  • Chat channel owner and admins ability to remove messages
    To reduce the impact of harmful or inappropriate messages shared in a chat channel, channel owners and admins can remove messages of other members including text, images, files, or links. Account owners and admins can view the deleted messages in the Team Chat History report.
• User features
  
  • Bulk upload authentication exceptions
    When scheduling a meeting with authentication required, hosts can import a CSV file to bulk upload authentication exceptions using the participants’ names and email addresses. Previously, the meeting host could only add one authentication exception at a time.
  • Support for session branding and surveys in hosts’ webinar templates
    Webinar hosts will see session branding and survey on their webinar templates. Session branding includes the ability to customize wallpaper, background, and name tags. Survey allows the host to present native or 3rd party surveys to attendees once Zoom Webinars have ended.

Resolved issues

• Minor bug fixes
• Security enhancements
• Resolved an issue where a user was being duplicated in two different clusters
• Resolved an issue where users were unable to restore trimmed recording back to the original version
• Resolved an issue where the translation of Kyrgyzstan in Russian was incorrect
• Resolved an issue with the webinar background preview layout not being consistent with what is actually seen during the webinar
• Resolved an issue with users with a "+" character in their email being added to an advanced SAML attribute exclusion list results in an error message
• Resolved an issue where creating a user API returns a 500 status code if null values are present
• Resolved an issue where settings applied with API are not reflected on user’s account causing issues with waiting rooms and join before host
• Resolved an issue where cloud recordings are stuck in processing
• Resolved an issue where meeting registration reports did not show custom questions
• Resolved an issue where an automated email from Zoom was not translated to the user’s local language
• Resolved an issue regarding empty archive download link from API
• Resolved an issue regarding API showing inconsistency between account type and account profile
• Resolved an issue regarding data mismatch between Zoom web portal and details provided through API request
• Resolved an issue regarding webinar language interpreter receiving a general attendee join URL instead of a unique join link
• Resolved an issue about polling questions in post webinar reports displayed in an incorrect order

Note: The Enhancement to the webinar Q&A Report and Taiwan data center region for transit data feature has been pulled from release due to issues with deployment, and will be available in another upcoming release.

Release notes for Zoom Phone

New and enhanced features

• Administrator features
  
  • External calling on Zoom Rooms Common area
    Account owners and admins can allow Zoom Rooms to call external phone numbers based on the calling plans and other Zoom Rooms policies when using the default Zoom Room Common Area package.
  • SBCs Dashboard
    If the SBC tool is enabled, account owners and admins can use the trunk dashboard to view the list of their SBCs and locations with status in real-time. Admins can also customize call buckets based on SIP error codes with names to identify errors as desired. Up to 6 buckets can be created.
  • Enhancement to IP phone management
    Account owners and admins now have the ability to add a single IP phone device to the portal and not assign it directly to a user or common area. Previously admins could only add multiple devices for management using a CSV file.
  • Enhancement to Zoom Phone Quality of Service Dashboard
    Account owners and admins can view the quality of service of SBCs names and search for external calls.
  • Enhancement to Call queue real-time analytics dashboard
    The call queue’s KPI has been enhanced to allow admins to see performance metrics about their agents.
  • Enhancement to Zoom Phone role
    Account owners and admins can assign the Data Residency privilege to some of their Zoom Phone admin roles. This privilege allows admins to view or access storage locations for communication content (voicemail, recording, transcription, custom greeting prompts) and operation data.
• User features
  • Split Zoom Apps for the Call Handling
    Users can rearrange the order of the apps and devices where their calls are received.
• Devices
  • Firmware upgrade
    The following devices will receive new firmware upgrades. Devices will automatically reboot to upgrade the firmware.
    •  Poly
      • Trio C60
      • CCX400, CCX500, CCX600, CCX700
      • Edge-E100, Edge-E220, Edge-E300, Edge-E320, Edge-E350, Edge-E400, Edge-E450, Edge-E500, Edge-E550
  • Certified devices
    Zoom Phone supports the following devices. Account owners and admins can add these devices to the Zoom web portal as part of the provisioning process.
    • AudioCodes M500Li Analog Gateway (ATA)

Resolved issues

• Minor bug fixes
• Security enhancements
• Resolved an issue when importing emergency information using a CSV file, the wrong emergency address was showing in the address line.

Release notes for Zoom Whiteboard

New and enhanced features

• Administrator features
  • Permission to access Whiteboard content 
    A new permission has been introduced in the Whiteboard section Whiteboard Content within the Owner role settings. Admins with that permission can view and export user’s Whiteboard content within their organization.
  • Retention policy for Whiteboard 
    Retention policy allows account owners and admins define how long unopened whiteboards must be kept before they are deleted automatically. Retention period can be set to 60, 90, 120, 180 or 365 days. By default, this setting is disabled, but can be enabled at account, group or user level. For more information, see Managing retention policy for Zoom Whiteboard.
  • Support for sharing through external authentication 
    Account owners and admins can include external authentication as an access method for Zoom Whiteboards. This feature is available to accounts who have configured their users to access Zoom using external authentication. For more information, see Configuring external authentication for K-12 schools.
• User features
  • Additional keyboard shortcuts 
    Additional keyboard shortcuts are available for Whiteboard including shortcuts to Select tool, Draw, open Shapes, open Lines, use Eraser, comment, duplicate, redo, and find.
  • Find and search function 
    Users have the ability to perform a search and find text within the Whiteboard page on sticky notes, text fields, shapes, and comments. Additionally, users can replace words with the Find, Find all, Replace, and Replace all options.
  • Ability to upload PDF files to Whiteboard 
    Users can upload PDF files from their local machine to the Whiteboard. They can move the file around, resize it, connect it to other shapes, and add comments on or around it. Additionally, users can extract individual pages to annotate on it and download the files that have been uploaded to the Whiteboard. This is enabled by default but admins can disable the setting for individual users and groups.
    
  • Gap guidelines between objects 
    When resizing objects with the same height and/or width, dimension lines will appear to provide equal spacing between objects.
  • Canvas object attribution
    When selecting an object, users can see the creator and last editor of an object on canvas from the Info option in the More menu.
  • Follow along with presenter 
    When collaborating on a Whiteboard during a live meeting, participants can request to follow a specific editor or request all others to follow them. When following, your view of the canvas is tied to their view of the canvas.
  • Whiteboard sharing settings 
    Users can set default sharing settings to be applied, when a new whiteboard is created.

Resolved issues

• Minor bug fixes

Release notes for Outlook add-in

Resolved issues

• Minor bug fixes