Enabling Q&A for Webinars

Admins can control if their users can schedule a webinar with Q&A as an in-webinar option. Q&A allows attendees to ask questions during the webinar, and for the panelists, co-hosts, and host to answer their questions.

Q&A is also available for use in Meetings. 

Learn more about how to use Q&A in a live webinar. 

Prerequisites for enabling Q&A in Webinars

• A licensed user with the Webinar add-on

How to enable Q&A

Account

To enable the Webinar Q&A feature for all members of your organization:

1. Sign in to the Zoom web portal as an owner or admin with the privilege to edit account settings.
2. In the navigation panel, click Account Management, then select Account Settings.
3. Select the Meeting tab. 
4. Under the In Meeting (Advanced) section, click the Q&A in webinars toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable the Webinar Q&A feature for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Group Management.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under the In Meeting (Advanced) section, click the Q&A in webinars toggle to enable or disable it.
6. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable the Webinar Q&A feature for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Settings.
3. Click the Meeting tab.
4. Under the In Meeting (Advanced) section, click the Q&A in webinars toggle to enable or disable it.
5. If a verification dialog displays, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.