Enabling Q&A for Meetings

Admins can control if their users can schedule a meeting with Q&A as an in-meeting option. Q&A allows participants to ask questions during the meeting, and for the host and co-hosts to answer their questions.

Q&A is also available for use in Webinars.

Learn more about how to use Q&A in a live meeting.

This article contains: 

• How to enable Q&A for Meetings
  • Account
  • Group
  • User

Prerequisites for enabling Q&A in Meetings

• A Zoom Business, Zoom One Business, Zoom One Business Plus, Zoom One Enterprise, Zoom One Enterprise Plus, or Education account

How to enable Q&A for Meetings

Account

To enable the Q&A feature for all members of your organization:

1. Sign in to the Zoom web portal as an owner or admin with the privilege to edit account settings.
2. In the navigation menu, click Account Management then Account Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Q&A in meetings toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
6. (Optional) To prevent all users in your account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

Group

To enable or disable the Q&A feature for a group of users:

1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
2. In the navigation menu, click User Management then Groups.
3. Click the applicable group name from the list.
4. Click the Meeting tab.
5. Under In Meeting (Advanced), click the Q&A in meetings toggle to enable or disable it.
6. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
7. (Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable the Q&A feature for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Q&A in meetings toggle to enable or disable it.
5. If a verification dialog appears, click Enable or Disable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.