Streaming a Meeting or Webinar on Facebook Live Follow

Overview

You can stream a Zoom Webinar or Meeting live on Facebook to your Facebook timeline or a group or page that you are an admin for. This allows your participants to join via Zoom or viewers to watch and comment on Facebook Live.

Note: Facebook changed their API as of April 2018 and now prevents some users from live streaming to groups. If you are unable to live stream your webinar to Facebook, you can configure the Facebook Live stream as a custom service. Learn more.

This article covers: 

Prerequisites

Streaming for Meetings

  • Pro, Business, Education, or Enterprise account
  • Host has Pro License
  • Zoom Client version 4.4.53582 or higher on PC or a Mac
  • Live Stream is enabled on Facebook

Streaming for Webinars

  • Pro, Business, Education, or Enterprise account
  • Host has Webinar License
  • Zoom Client version 4.0 or higher on PC or a Mac
  • Live Stream is enabled on Facebook

Enabling Facebook Live Streaming for Meetings

Account Level 

To enable all members of your organization to live stream meetings on Facebook:

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
  2. Click Account Management Account Settings.
  3. Toggle the Allow live streaming the meetings under In Meeting (Advanced), and enable Facebook.
  4. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Group Level

To enable all members of a specific group to live stream meetings on Facebook:

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
  2. Click User Management Group Management.
  3. Click the name of the group, then click the Settings tab.
  4. Toggle the Allow live streaming the meetings under In Meeting (Advanced), and enable Facebook.

    Note: If the option is grayed out, it has been locked at the Account level and needs to be changed at that level.
  5. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon and then click Lock to confirm the setting.

User Level

To enable live stream the meetings that you host on Facebook:

  1. Sign in to the Zoom web portal.
  2. Click Account Management Account Settings (if you are an account administrator) or Settings (if you are an account member).
  3. Toggle the Allow live streaming the meetings under In Meeting (Advanced), and enable Facebook.

    Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator to make changes.

Enable Facebook Live Streaming for Webinars

  1. As an Owner or Account Admin, sign in to the Zoom web portal.
  2. Go to Account Management > Webinar Settings.
  3. Click Edit to the right of In Webinar Settings.
  4. Enable Allow hosts to live stream to webinars, and then enable Facebook.
  5. Click Save Changes

Initiating a Live Stream to Facebook

Direct Streaming From a Meeting or Webinar

  1. Start your Webinar or Meeting.
  2. In the Meeting/Webinar controls, click More.

  3. Click Live on Facebook.
  4. Your default browser will open and you will be prompted to log into Facebook if you aren't already logged in.
  5. Log into Facebook using either your email address or phone number and your password.
  6. Choose where on Facebook you would like to Go Live.
  7. Click Next.
    Note: If you are not able to start the live stream, clear your browser's cache and cookies, then try again.
  8. When you are ready to start the broadcast on Facebook, click Go Live.
  9. Wait for the notification from the Zoom client that your Webinar is Live on Facebook, then begin your Webinar.
  10. Streaming stops when you end the webinar or meeting or click the Stop Streaming icon on the Zoom client.

Streaming to Facebook via Custom Live Streaming

  1. Enable Custom Live Streaming for your Meeting or Webinar.
  2. In Facebook, click Live Video on the page, group, event, or your timeline where you would like to go live.
  3. Click Connect.
    Note: If you are not able to start the live stream, clear your browser's cache and cookies, then try again.
  4. Click Schedule.
  5. Select the date and time of your webinar.
  6. Click Schedule.
  7. On the Go Live announcement, click Edit Your Details.
  8. In another browser tab, sign into Zoom and navigate to your meeting or webinar. 
  9. Copy and paste the Stream Key. Stream URL, and Live Streaming page URL in your Custom Meeting or Webinar Live Stream Setup.
  10. Click Save.
  11. Start your Zoom meeting or webinar when you are ready to begin the event.
  12. More in the Meeting Controls.
  13. Click Live on Custom Live Streaming Service

Tips for Live Streaming on Facebook

Processing Time

There is a processing time of approximately 20 seconds for Facebook Live, so participants watching on Facebook will see the same content approximately 20 seconds after participants watching on Zoom.

Audio Echo

If you have the Facebook window open on your computer, you will hear your audio play back to you approximately 20 seconds delayed. If you need to keep the Facebook window open to view and reply to comments, click the speaker icon at the bottom right of the live stream on the Facebook page to mute the video.

Checking Facebook Permissions

You can stream to your Facebook Timeline or to a Facebook Group or Page, if you have appropriate permissions.

To check your permissions for a Facebook Page

You must be an admin or an editor to stream to a Facebook page. If you are a moderator, analyst or advertiser, this page will show up under your Facebook pages, but you will not be able to Live Stream.

  1. Log in your Facebook account.
  2. Click the arrow at the top right and choose the page you would like to stream to.

    If the page is not listed, click Manage Pages and then click the name of the page.
  3. Click Settings.
  4. Click Page Roles on the left.
  5. Under Existing Page Roles, it will list anyone who is assigned a role for this page and their role. Only admins and editors can stream to a page.

To check your permissions for a Facebook Group

You must have admin permissions for a group to stream. If you have moderator or member permissions, you will not be able to live stream to this Facebook Group.

  1. Log in to your Facebook Account.
  2. Click Groups on the left side.
  3. Under Groups You Manage, click the gear next to the group you would like to stream to and click Edit Group Settings.

    Note: If the group appears under Your Groups, not Groups You Manage, you are a member of this group and will not be able to live stream.
  4. Click Members on the left.
  5. Under Admins and Moderators, click ... next to your name.

    • If you are a moderator for the group, you will have the option Remove as Moderator. You will not be able to live stream.
    • If you are an admin for the group, you will have the options Change to Moderator and Remove as Admin. You will be able to live stream.

 

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