Attendee Attention Tracking Follow

Overview

Hosts can see an indicator in the Participant panel of a meeting or webinar if an attendee does not have Zoom in focus while someone is sharing a screen.

An indicator displays in the Participant panel next to the name of any participant who does not have Zoom in focus for more than 30 seconds when someone is sharing a screen. Note that this indicator never displays for participants using an older version (prior to 4.0) of the Zoom client or mobile app.

Note:  After November 4, 2017 enabling Zoom features uses Tiered Settings. Previously configured settings for the Attendee attention tracking feature will continue to work in the same way. Changes made by an administrator might affect meetings and webinars that use this setting.

Prerequisites

This feature is available with version 4.0 or higher on the following:

  • Desktop Client for Windows or Mac
  • Mobile App for iOS or Android

Enabling Attention Tracking

To enable Attention Tracking for all members of your organization:

  1. Sign into the Zoom web portal as an administrator with the privilege to edit Account settings, and click Account Settings.
  2. Navigate to the Attention tracking option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

    screenshot1_AccountLevel.PNG

  3. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

 

To enable Attention Tracking for all members of a specific group:

  1. Sign into the Zoom web portal as an administrator with the privilege to edit User groups, and click Group Management.
  2. Click the name of the group, then click the Settings tab.
  3. Navigate to the Attention tracking option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

    screenshot2_GroupLevel.PNG

    Note: If the option is grayed out,  it has been locked at the Account level, and needs to be changed at that level.
  4. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

 

To enable Attention Tracking for your own use:

  1. Sign into the Zoom web portal and click My Meeting Settings (if you are an account administrator) or Meeting Settings (if you are an account member).
  2. Navigate to the Attention tracking option on the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

    screenshot3_UserLevel.PNG

    Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.

Using Attention Tracking

To use attention tracking in your meetings or webinars, begin your meeting or webinar, and click the Manage Participants icon. An indicator displays in the Participant panel next to the name of any participant who does not have Zoom in focus for more than 30 seconds when someone is sharing a screen. Note that this indicator never displays for participants using an older version (prior to 4.0) of the Zoom client or mobile app.

screenshot4_Usage.png

 

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