Nonverbal feedback and meeting reactions Follow

Overview

If the meeting organizer enables the Nonverbal feedback and Meeting reactions features, meeting participants can place an icon in their video panel and beside their name in the participants panel to communicate with the host and other participants without disrupting the flow of the meeting. For example, selecting the Slow down icon places the icon in your video panel and beside your name to indicate you would like the host or presenter to go slower. 

All participants can see the icons that everyone else has chosen. In addition, the host sees a summary of how many participants are displaying each icon, and has the option to remove all nonverbal feedback.

By default, the meeting reactions have a yellow skin tone. On the Zoom desktop client for Windows and macOS, you can also set your skin tone. 

Emoji reactions will disappear after 10 seconds, while raise hand and nonverbal feedback, such as Yes, No, Slow down, and Speed up, will be persistent and must be manually removed by the participant or host

This article covers:

Prerequisites

Nonverbal feedback

  • Zoom desktop client*:
    • Windows: 4.0.25513.0228 or higher
    • macOS: 4.0.25513.0228 or higher
    • Linux: 2.2.128100.0627 or higher
  • Zoom mobile app:
    • Android: 4.0.25513.0228 or higher
    • iOS: 4.0.25628.0302 or higher
  • Zoom web client 
    *Note: The coffee cup "I'm away" nonverbal feedback requires the desktop client for Windows, macOS, and Linux; version 5.7.3 or higher. 

Meeting reactions

  • Zoom desktop client:
    • Windows: 5.6.3 or higher
    • macOS: 5.6.3 or higher
  • Zoom mobile app:
    • Android: 5.6.3 or higher
    • iOS: 5.6.3 or higher
    Note: Meeting reactions are not supported in the web client. You must join a meeting from the Zoom desktop client or mobile app to use meeting reactions.

Enabling Nonverbal feedback

Account

To enable nonverbal feedback for all users in the account:

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), verify that the Non-verbal feedback setting is enabled.
  5. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
  6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

    Note: While Raise Hand is a form of nonverbal feedback, the Raise Hand option is not controlled by the Non-verbal feedback option and cannot be disabled in meetings. The Raise Hand option can only be disabled for webinar attendees while in a webinar.

Group

To enable nonverbal feedback for a group of users:

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
  2. In the navigation panel, click User Management then Group Management.
  3. Click the applicable group name from the list, then click the Settings tab.
  4. Click the Meeting tab.
  5. Under In Meeting (Basic), verify that the Non-verbal feedback setting is enabled.
  6. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

    Note: While Raise Hand is a form of nonverbal feedback, the Raise Hand option is not controlled by the Non-verbal feedback setting and cannot be disabled. The Raise Hand option can only be disabled for webinar attendees while in a webinar.

User

To enable nonverbal feedback for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), verify that the Non-verbal feedback setting is enabled.
  5. If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

Notes:

  • If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator. 
  • While Raise Hand is a form of nonverbal feedback, the Raise Hand option is not controlled by the Non-verbal feedback option and cannot be disabled. The Raise Hand option can only be disabled for webinar attendees while in a webinar.

Enabling Meeting reactions

Account

To enable meeting reactions for all users in the account:

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), verify that the Meeting reactions setting is enabled.
  5. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
  6. Choose from the following meeting reaction options:
    • All emojis: Allow meeting participants to use any emoji available in Zoom chat as a reaction in a meeting.
    • Selected emojis: Allow meeting participants to use the 6 standard meeting reaction emojis:
      • Clapping Hands
      • Thumbs Up
      • Heart
      • Tears of Joy
      • Open Mouth
      • Party Popper (Tada, Celebration)
  7. Click Save.
  8. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Group

To enable meeting reactions for a group of users:

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
  2. In the navigation panel, click User Management then Group Management.
  3. Click the applicable group name from the list, then click the Settings tab.
  4. Click the Meeting tab.
  5. Under In Meeting (Basic), verify that the Meeting reactions setting is enabled.
  6. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at the account level, and needs to be changed at that level.
  7. Choose from the following meeting reaction options:
    • All emojis: Allow meeting participants to use any emoji available in Zoom chat as a reaction in a meeting.
    • Selected emojis: Allow meeting participants to use the 6 standard meeting reaction emojis:
      • Clapping Hands
      • Thumbs Up
      • Heart
      • Tears of Joy
      • Open Mouth
      • Party Popper (Tada, Celebration)
  8. Click Save.
  9. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

User

To enable meeting reactions for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings
  3. Click the Meeting tab.
  4. Under In Meeting (Basic), verify that the Meeting reactions setting is enabled.
  5. If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator. 
  6. Choose from the following meeting reaction options:
    • All emojis: Allow meeting participants to use any emoji available in Zoom chat as a reaction in a meeting.
    • Selected emojis: Allow meeting participants to use the 6 standard meeting reaction emojis:
      • Clapping Hands
      • Thumbs Up
      • Heart
      • Tears of Joy
      • Open Mouth
      • Party Popper (Tada, Celebration)
  7. Click Save.

Providing and managing feedback

Providing nonverbal feedback and reactions during meetings (participants)

To provide nonverbal feedback or reactions to the host of the meeting:

  1. Join a Zoom meeting as a participant.
  2. Click the Reactions button.
  3. Choose from the following icons or click to choose from a full set of emojis. Click the icon again to remove it.
    • Clapping Hands
    • Thumbs Up
    • Heart
    • Tears of Joy
    • Open Mouth
    • Party Popper (Tada, Celebration)
    • Yes 
    • No
    • Slow Down
    • Speed Up
    • I'm away*
    • Raise Hand / Lower Hand
    The icon will appear in your video panel and next to your name in the participants list.

    *Note: The coffee cup "I'm away" nonverbal feedback requires the desktop client for Windows, macOS, and Linux; version 5.7.3 or higher. 

Learn more about participant controls in a meeting.

Setting the skin tone for your reactions

  1. In the Zoom client, click your profile picture and then click Settings
  2. In the General tab, select your reaction skin tone. 

Managing nonverbal feedback and meeting reactions (hosts)

Nonverbal feedback and meeting reactions will be displayed in each participant's video panel, as well as next to their name in the participants panel. Click the Participants button to see a full list of participants and their nonverbal feedback and meeting reactions.

In the participants list, you can view and manage feedback using these features:

  • If a participant clicked on a nonverbal feedback or meeting reaction icon, you'll see that icon beside their name.
  • The number above each nonverbal feedback or meeting reaction icon shows how many participants have clicked on that icon.
  • If a participant clicked Raise Hand, you can lower their hand by hovering over their name and clicking Lower Hand.
  • To clear all nonverbal feedback at once, click Participants , then , then Clear All Feedback
  • Emoji (meeting) reactions will disappear after 10 seconds, while raise hand and nonverbal feedback, such as Yes, No, Slow down, and Speed Up, will be persistent and must be manually removed by the participant or host.

Learn more about host controls in a meeting.

Providing nonverbal feedback and reactions during meetings (participants)

To provide nonverbal feedback or reactions to the host of the meeting:

  1. Join a Zoom meeting as a participant.
  2. Click the Reactions button.
  3. Choose from the following icons or click to choose from a full set of emojis. Click the icon again to remove it.
    • Clapping Hands
    • Thumbs Up
    • Heart
    • Tears of Joy
    • Open Mouth
    • Party Popper (Tada, Celebration)
    • Yes 
    • No
    • Slow Down
    • Speed Up
    • I'm away*
    • Raise Hand / Lower Hand
    The icon will appear in your video panel and next to your name in the participants list.

    *Note: The coffee cup "I'm away" nonverbal feedback requires the desktop client for Windows, macOS, and Linux; version 5.7.3 or higher. 

Learn more about participant controls in a meeting.

Managing nonverbal feedback and meeting reactions (hosts)

Nonverbal feedback and meeting reactions will be displayed in each participant's video panel, as well as next to their name in the participants panel. Click the Participants button to see a full list of participants and their nonverbal feedback and meeting reactions.

In the participants list, you can view and manage feedback using these features:

  • If a participant clicked on a nonverbal feedback or meeting reaction icon, you'll see that icon beside their name.
  • The number above each nonverbal feedback or meeting reaction icon shows how many participants have clicked on that icon.
  • If a participant clicked Raise Hand, you can lower their hand by hovering over their name and clicking Lower Hand.
  • To clear all nonverbal feedback at once, click Participants , then , then Clear All Feedback
  • Emoji (meeting) reactions will disappear after 10 seconds, while raise hand and nonverbal feedback, such as Yes, No, Slow down, and Speed Up, will be persistent and must be manually removed by the participant or host.

Learn more about host controls in a meeting.

Providing nonverbal feedback during meetings (participants)

To provide nonverbal feedback to the host of the meeting:

  1. Join a Zoom meeting as a participant.
  2. Click the Participants button.
  3. Click one of the icons to provide feedback to the host. Click the icon again to remove it.
    Note: You can only have one icon active at a time.
    • Raise hand / Lower hand 
    • yes 
    • no
    • go slower
    • go faster
    The icon will appear next to your name in the participants list.

Learn more about participant controls in a meeting.

Managing nonverbal feedback and reactions (hosts)

Click the Participants button to see a list of participants and their nonverbal feedback.

In the participants list, you can view and manage feedback using these features:

  • If a participant clicked on a feedback icon, you'll see that icon beside their name.
  • The number above each feedback icon shows how many participants have clicked on that icon.
  • If a participant clicked Raise Hand, you can lower their hand by hovering over their name and clicking Lower Hand.
  • To clear all nonverbal feedback at once, click Participants , then clear all
  • Emoji reactions will disappear after 10 seconds, while raise hand and nonverbal feedback, such as Yes, No, Go slower, and Go faster, will be persistent and must be manually removed by the participant or host. 

Learn more about host controls in a meeting.

Providing nonverbal feedback and reactions during meetings (participants)

To provide nonverbal feedback to the host of the meeting:

  1. Join a Zoom meeting as a participant.
  2. Tap More.
  3. Choose from the following icons or tap to choose from a full set of emojis. Tap the icon again to remove it.
    Note: You can only have one icon active at a time.
    • Clapping Hands
    • Thumbs up
    • Heart
    • Tears of Joy
    • Open Mouth
    • Party Popper (Tada, Celebration)
    • Yes
    • No
    • Slow Down
    • Speed Up
    • Raise Hand / Lower Hand
      Note: Raise Hand / Lower Hand does not have an icon on iOS, but rather is listed at the top of the More menu.
    The icon will appear in your video panel and next to your name in the participants list.

Learn more about participant controls in a meeting.

Managing nonverbal feedback and meeting reactions (hosts)

You can view and manage feedback using these features:

  • If participants have given nonverbal feedback, the nonverbal feedback and reactions will be displayed in each participant's video panel, as well as next to their name in the participants panel. The participants panel will display the number of participants that have selected that icon.
  • To remove all nonverbal feedback icons:
    • For Android: Tap Participants. Tap More, then Clear All Feedback.
    • For iOS: Tap Participants, then tap Clear All Feedback at the bottom of the screen.
  • If a participant clicked Raise Hand, you can lower their hand at any time in the participants list. Tap their name, then tap Lower Hand.

Learn more about host controls in a meeting.