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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to https://support.zoom.us/hc/articles/201362003 for available contact options.

Affected components: Zoom Support Center

Claiming host in Zoom Rooms using the host key Follow

Overview

Follow this article if you need to claim host by using the host key. Here are common scenarios where you may need to claim host:

Prerequisites

  • Zoom Rooms for Conference Room
    • PC: 4.6.0 (1696.1216) or higher
    • macOS: 4.6.0 (1696.1216) or higher

Instructions

  1. Using a Zoom Room, start or join a meeting that you're a host for.
  2. Tap the Manage Participants icon on the Zoom Rooms Controller.
    The participants list will display.
  3. Tap Claim Host at the bottom of the participants list.
    A pop-up will display allowing you to claim the host role.
  4. Enter your 6-digit host key, then tap OK.
    The Zoom Room is now the host of the meeting.