Viewing closed captioning in Zoom Rooms

If closed captioning or live transcription is available for a meeting, you can view the captioning on the Zoom Rooms display.

This article covers:

• How to enable closed captioning in Zoom Rooms
• How to view closed captions or live transcription in a Zoom Room

Prerequisites for viewing closed captioning in Zoom Rooms

• Zoom Rooms version 5.0.5 or higher (view captions only)
• Meeting with closed captioning or live transcription
• Role with edit access to Zoom Rooms

How to enable closed captioning in Zoom Rooms

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Room Management then Zoom Rooms.
3. Click Edit next to the Zoom Room you want to enable closed captioning for. 
4. Click the Meeting tab.
5. Under In Meeting (Advanced), click the Manual captions or Automated captions (live transcription) toggle to enable or disable them.

How to view closed captions or live transcription in a Zoom Room

1. Join a meeting where closed captioning or live transcription is being provided by the host.
2. On the Zoom Rooms controller, you will see a red dot appear over the settings icon when closed captioning or live transcription is available.
3. Tap the settings icon and then tap Closed Caption.
4. Tap the toggle for Closed Caption to enable it. 
5. (Optional) Adjust the text size with the slider bar.