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Viewing closed captioning in Zoom Rooms Follow

Overview

If closed captioning or live transcription is available for a meeting, you can view the captioning on the Zoom Rooms display.

This article covers:

Prerequisites

  • Zoom Rooms for Conference Room for Windows, 3.6 or higher (view captions only)
  • Zoom Rooms Controller (view captions only)
    • Android: 4.0.21521.0116 or higher
    • iOS: 4.0.21521.0116 or higher
  • Meeting with closed captioning or live transcription

Enabling closed captioning (admin)

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Room Management then Zoom Rooms.
  3. Click Edit for the Zoom Room you want to enable closed captioning for. 
  4. Select Meeting
  5. Under In Meeting (Advanced), toggle Closed Caption to on. 

Viewing closed captioning or live transcription

  1. On the controller, you will see CC appear on the settings icon when closed captions or live transcription is available for a meeting.
  2. Click on Settings and toggle Transcription/Closed Caption  to on.

    Captions will now appear on the Zoom Room display.
  3. (Optional) Adjust the text size.