Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.

Closed Captioning With Zoom Rooms Follow


Closed Captioning allows a Zoom Room to view closed captions if they are available for the meeting.

This article covers:


Enable as an Admin

  1. Sign in to the Zoom web portal.
  2. Click Room Management > Zoom Rooms.
  3. Click Edit for the Zoom Room you want to enable closed captioning for. 
  4. Select Meeting Settings
  5. Select Show More Settings
  6. Under In Meeting (Advanced), toggle Closed Caption to on. 

View Closed Captions in a Meeting

  1. On the controller, you will see CC appear on the settings icon when Closed Captions are available for a meeting.
  2. Click on Settings and toggle Closed Caption to on.
  3. You can adjust the text size. Closed Captions will now appear on the Zoom Room display.