Help Center
Upcoming Release
Details about upcoming releases will be posted as they become available.
Current Release
January 4, 2020 Version 4.1.68
New and Enhanced Features
- Use your account’s licenses with one click to join
Rooms with the Zoom Connector for Cisco/Polycom can now join a Zoom meeting with one click to join, even if the account hosting the meeting does not have CRC licenses. Previously, invited rooms would not be able to join the meeting if the account who invited the room did not also have a valid CRC license.
Resolved Issues
- Minor Bug Fixes
Previous Release
December 22, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
December 13, 2019 Version 4.1.68
New and Enhanced Features
- Improved Dial In Experience with Integrated Device Settings
Additional settings have been added to improve the dial in experience with the Zoom Connector for Cisco/Polycom.
Resolved Issues
- Minor Bug Fixes
November 22, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
November 19, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
November 2, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
October 19, 2019 Version 4.1.68
New and Enhanced Features
- Exclude All-Day Calendar Events on Calendar for One Touch
The calendar for one touch-joining can now be set to exclude any all-day calendar events.
Resolved Issues
- Fixed an issue with the Join button not showing for Zoom Meetings on Polycom Trios running firmware version 5.9.1
- Bug Fixes
September 20, 2019 Version 4.1.68
New and Enhanced Features
- Support for Trio 5.9.1
Resolved Issues
- Minor Bug Fixes
August 30, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
August 2, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
June 29, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
June 18, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
June 14, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
May 17, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
May 12, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
April 22, 2019 Version 4.1.68
Resolved Issues
- Minor Bug Fixes
March 16, 2019 Version 4.1.67
New and Enhanced Features
- Option to Customize the Join a Meeting Button Text
Account owners and admins can now customize the Join a Meeting button text. This setting is under Edit for the Cisco/Polycom room.
Resolved Issues
- Minor Bug Fixes
March 6, 2019 Version 4.1.66
Resolved Issues
- Minor Bug Fixes
March 3, 2019 Version 4.1.66
Resolved Issues
- Minor Bug Fixes
January 15, 2019 Version 4.1.63
Resolved Issues
- Minor Bug Fixes related to Polycom Trio devices
December 15, 2018 Version 4.1.63
New and Enhanced Features
- Minor Enhancements
Resolved Issues
- Minor Bug Fixes
November 16, 2018 Version 4.1.63
New and Enhanced Features
- Support for Lifesize Icon 400 and Lifesize Icon 600
Resolved Issues
- Minor Bug Fixes
November 4, 2018 Version 4.1.63
New and Enhanced Features
- Call Selected Services with Devices Registered to Zoom
Devices registered to Zoom (SIP Call Control) can connect to selected third-party services.
Resolved Issues
- Minor Bug Fixes
October 20, 2018 Version 4.1.63
New and Enhanced Features
- Polycom Trio Stability Improvements
- Improved Control over Polycom Trio Firmware Version
- Option to Disable Redial Button on Polycom Trio
Resolved Issues
- Minor Bug Fixes
September 14, 2018 Version 4.1.63
Resolved Issues
- Bug Fixes
September 1, 2018
Resolved Issues
- Bug Fixes
August 10, 2018
Resolved Issues
- Minor enhancements
- Bug fixes
July 6, 2018
Resolved Issues
- Minor enhancements
- Bug fixes
June 7, 2018 Version 4.1.56
- Fixed an issue where calendar appointments were not appearing or the join button was not available at start time
- Fixed an issue with duplicate events appearing after deletion
- Fixed the API connector high availability deployment
- Fixed a case for H.323 Gatekeeper custom value on Polycom Group Series endpoints
- Improvements for Exchange on-premise calendaring interoperability
- Improvements for Polycom Trio interoperability, stability, and connectivity
- Improvements for Cisco endpoint interoperability, stability, and connectivity
- Improvements for API connector stability and connectivity
May 20, 2018 Version 4.1.54
- Fixed an issue with the call state not being recognized when the HDX is in sleep mode
- Simplified a case with Polycom Group Series and Office 365 Calendar SIP configurations
- Fixed an issue with Polycom Group series dialing preference when registered to a PBX service
- Resolved an issue with Google Calendar API limits
- Implemented calendar registration status improvements
- Implemented a session fix for Cisco endpoints
- API connector status and stability improvements
- Other bug fixes
May 25, 2017
- Provision Polycom rooms for starting and joining Zoom meetings
If you have an existing Polycom RealPresence (either Group Series or Debut) room system in place, you can integrate its calendaring system with Zoom. This lets you start a scheduled Zoom meeting directly from your existing hardware. You can also start an instant meeting if the room is configured with a Personal Meeting ID, or use the room to join Zoom meetings that are not on the calendar. See Polycom Interoperability with Zoom Solution Guide and Zoom Connector for Polycom for details.
