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Upgrading Firmware on Aver CAM520/340 Follow

To upgrade the firmware on Aver cameras such as CAM520 or CAM340:

  • Download the Aver PTZApp
  • Connect the CAM520/340 directly to your computer (bypass any USB extender)
  • Go to the Diagnostics Tab, and click on the Update link

If the CAM340 is showing a black or a frozen video screen, do the following: 

  • Load the AVer PTZApp on the Zoom Room CPU (PC/Mac)
  • Install and run the app to update the firmware on the camera
  • When the firmware is updated, go into the settings menu and change the usb transfer mode to isochronous mode
  • Save the settings and exit
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