Upgrading Firmware on Aver Cam520/340 Follow

To upgrade the firmware on Aver Cameras such as CAM520/340:

  • Download the CAM and VC PTZApp
  • Connect the CAM520/340 directly to your computer (bypass USB extender)
  • Go to the Diagnostics Tab, and click on the Update link

If the CAM340 is showing black or frozen video, do the following: 

  • Load AVer PTZ App on the Zoom Room CPU
  • After installed can you run the app and update the firmware on the camera
  • After the firmware update please go into the settings menu and change the usb transfer mode to isochronous mode
  • Save the settings and test again
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