Enabling option to preserve original sound Follow

Overview

Original sound allows you to preserve the sound from your microphone without using Zoom's echo cancellation and audio-enhancing features. This is ideal if your microphone or sound equipment has these features built-in and you do not need the additional enhancement. 

You will first need to enable the setting for yourself, a group of users, or your account in the Zoom web portal. After enabling it on the web portal, you need to check the option in your Zoom client to display Turn On Original Sound in the meeting. Once enabled in the client, you can turn this setting on and off in your meetings as needed. 

This article covers:

• Enabling in-meeting option for original sound
  • Desktop client
  • Mobile app
• Preserving original sound in a meeting
  
  • Desktop client
  • Mobile app

Prerequisites

• Free with Credit Card, Pro, Business or API Partner account
• Owner or admin privileges
• Zoom Desktop Client
  • Windows: 4.1.8826.0925 or higher
  • macOS: 4.1.8826.0925 or higher

Enabling in-meeting option for original sound

Note: Enabling web portal setting for original audio is not required to display the setting in the desktop client.

Desktop client

1. Sign in to the Zoom desktop client.
2. Click Settings. 
   
3. Choose the Audio tab.
   
4. Click Advanced.
5. Check Show in-meeting option to "Enable Original Sound" from microphone. 

Mobile app

1. Sign out and sign back in to the Zoom mobile app.
2. Tap Settings.
   
3. Tap Meeting.
4. Tap the toggle to Use Original Sound. 

Preserving original sound in a meeting

Desktop client

1. Sign in to the Zoom desktop client.
2. Start or join a meeting.
3. Click Turn on Original Sound in the top-left corner.
   

Mobile app

1. Sign in to the Zoom mobile app.
2. Start or join a meeting.
3. Tap More.
   
4. Tap Enable Original Sound.