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Identifying guest participants in the meeting/webinar Follow

Overview

The Identifying guest participants in the meeting/webinar feature allows you and participants who belong to your account to see that a guest is participating in the meeting/webinar. A guest is identified as someone who is not signed in to a Zoom account or is signed with an email address that is not in the same account as the host.

Note: The guest does not see they are listed as a guest when using this feature.

This article covers:

Prerequisites

  • Account owner or admin privileges

Enabling Identify guest participants in the meeting/webinar

Account

To enable Identify guest participants in the meeting/webinar for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Advanced), verify that Identify guest participants in the meeting/webinar is enabled.
  5. If the setting is disabled, click the toggle to enable it. If a verification dialog box appears, click Turn On to verify the change.
  6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

To enable Identify guest participants in the meeting/webinar for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation panel, click User Management then Group Management.
  3. Click the applicable group name from the list, then click the Settings tab.
  4. Click the Meeting tab.
  5. Under In Meeting (Advanced), verify that Identify guest participants in the meeting/webinar is enabled.
  6. If the setting is disabled, click the toggle to enable it. If a verification dialog box appears, click Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable Identify guest participants in the meeting/webinar for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click the Meeting tab.
  4. Under In Meeting (Advanced), verify that Identify guest participants in the meeting/webinar is enabled.
  5. If the setting is disabled, click the toggle to enable it. If a verification dialog box appears, click Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.

Identifying a guest participant while in a meeting/webinar

  1. Join your meeting as a host or participant.
  2. Click Participants in the meeting controls.
    Guest participants will be identified with their names and the word Guest in parenthesis.