Saving In-Meeting Chat Follow


You can automatically or manually save in-meeting chat to your computer or the Zoom Cloud. If you save the chat locally to your computer, it will save any chats that you can see-- those sent directly to you and those sent to everyone in the meeting or webinar. If you save the chat to the cloud, it will only save chats that were sent to everyone and messages sent while you were cloud recording. 

This articles covers


  • Host, Co-host or Participant in Meeting or Host, Co-host or Panelist in Webinar
  • Pro License with Cloud Recording Enabled (for saving chat to the Zoom Cloud)

Save Chat Manually

You can save your in-meeting chat manually during the meeting. This will save it locally to your computer.

  1. When in meeting, click on ChatScreen_Shot_2017-09-19_at_2.47.01_PM.png
  2. At the bottom of the chat window, Click on Save Chat.
  3. This will save your chat to your local recording location. The default is your Documents folder > Zoom > Folder with meeting name, date and time

Auto-Save Chat

  1. Go to your Profile Settings.
  2. Next to In Meeting(Basic), click Edit on the right side.
  3. Check the option for Auto saving chats.
  4. Click Save Changes.


Save Chat to the Zoom Cloud

If you have a Pro account with Cloud Recording enabled, you can choose to save your in-meeting chat to the Zoom Cloud when you cloud record.  

Setting Chats to Save on the Cloud

  1. Go to your Profile Settings.
  2. Next to Recording, click Edit on the right side.
  3. Check the option for Save chat text from the meeting.
  4. Click Save Changes.

In the meeting, you will need to start the cloud recording to save the chat, or have cloud recording automatically start.

Accessing your Saved In-Meeting Chats on the Cloud

  1. Access your meeting recording through either of the following ways.
    • You will receive an email when your cloud recording is available. Click the link in the email to download or view your recording.
    • After the recording is done processing, go to My Recordings. Click on the Topic.
  2. This will show all files for your meeting. You can download, share or delete the TXT file called In-Meeting Chat. 94e095f0-0476-4630-9326-04299eaa2cc5.png

Default Chat Save Location on Computer

The in-meeting chat will be saved to your local recording location. The default is your Documents folder > Zoom > Folder with meeting name, date and time.

To view the recording path or change the default

  1. Open the Zoom client on your computer and login.
  2. Click on Settings.
  3. Select Recording.
  4. This will list the selected recording path. You can click on the arrow to select a new file location.
    Note: We do not recommend using a network or cloud drive location, as this may cause file corruption if the connection is disrupted. 


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