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Saving in-meeting chat Follow

Overview

You can save in-meeting chats to your computer or the Zoom Cloud either manually or automatically. If you save the chat locally to your computer, it will save any chats that you can see—those sent directly to you and those sent to everyone in the meeting or webinar. If you save the chat to the cloud, it will only save chats that were sent to everyone and messages sent while you were cloud recording.

This articles covers

Prerequisites

  • Host, Co-host or Participant in Meeting or Host, Co-host or Panelist in Webinar
  • Licensed user with Cloud Recording Enabled (for saving chat to the Zoom Cloud)

Saving chat manually

You can save your in-meeting chat manually during the meeting. This will save it locally to your computer.

  1. When in meeting, click on Chat.
  2. At the bottom of the chat window, click ..., then Save Chat.
  3. This will save your chat to your local recording location. The default is your Documents folder / Zoom / Folder with meeting name, date, and time.

Auto-saving chat

  1. Sign in to the Zoom web portal.
  2. Click Settings.
  3. Go to the In Meeting (Basic) section and click the toggle switch to enable Auto saving chats.

Saving chat to the Zoom cloud

If you are a Licensed user with Cloud Recording enabled, you can choose to save your in-meeting chat to the Zoom Cloud when you cloud record.

Setting Chats to Save on the Cloud

  1. Sign in to the Zoom web portal.
  2. Click Settings.
  3. Click the Recording tab.
  4. Check the option for Save chat messages from the meeting / webinar under Cloud recording.

In the meeting, you will need to start the cloud recording to save the chat, or enable automatic cloud recording

Accessing your saved in-meeting chats on the cloud

  1. Access your meeting recording through either of the following ways.
    • You will receive an email when your cloud recording is available. Click the link in the email to download or view your recording.
    • After the recording is done processing, sign in to the Zoom web portal and click Recordings. Click the meeting topic.
    • This will show all files for your meeting. You can download, share or delete the TXT file called Chat file.

Default chat save location on computer

The in-meeting chat will be saved to your local recording location. The default is your Documents folder / Zoom / Folder with meeting name, date and time.

To view the recording path or change the default

  1. Open the Zoom client on your computer and login.
  2. Click your profile picture, then click Settings.
  3. Select Recording.

    This will list the selected recording path.
  4. Click on the drop-down menu next to Open and select Choose a new location... to select a new file location.

    Note: We do not recommend using a network or cloud drive location, as this may cause file corruption if the connection is disrupted.