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Using the whiteboard in Zoom Rooms for Touch Follow


Zoom Rooms for Touch is equipped with a whiteboard. You can start a whiteboard session, and then invite others to view and annotate. You can save the whiteboard image and annotations at any time by sending the image file to email recipients you specify.

The whiteboard also supports multi-touch with up to 10 touch points if you have a compatible touchscreen monitor.

This article covers:


  • Zoom Rooms for Conference Room for Windows, 5.3.0 or higher
  • Windows 8.1 or higher
  • Touch drivers installed on the computer
  • Single touchscreen monitor or dual monitors


Starting a whiteboard session and using whiteboard controls

  1. From the home screen, tap Whiteboard.
  2. The whiteboard control bar is displayed at the bottom of the screen, enabling you to switch from the default color (black) to another color (red, yellow, green, or blue) to draw on the screen.

    You will also have access to these features:
    • CLOSE: Close the whiteboard and return to the home screen.
    • Moon icon : Change the background of the whiteboard to black.
    • Save icon : Email the whiteboard as an image or PDF.
    • Add page icon : Add a new whiteboard page. After adding a page, you will see an icon showing the number of pages . Tap this icon to see view and delete pages.
    • Drawing tools
    • NEW SHARE: Start screen sharing. You will be able to access the drawing tools after starting the screen share.
    • START MEETING: Start a meeting and share the whiteboard with participants. After starting a meeting, you will see these options in the bottom-right corner:
      • Mic icon: Mute or unmute the Zoom Room's mic.
      • More icon (...): Access the integrated controller.
      • END MEETING: End the meeting for all participants.

Using drawing tools (free form and smart recognition drawing)

After starting a whiteboard session in Zoom Rooms for Touch, you can use two types of drawing methods:

  • Free form: Zoom will not to smooth out your lines or auto-convert drawings to shapes. Your drawings will appear on the whiteboard exactly as you drew them.
  • Smart recognition drawing: Zoom will to smooth out your lines and auto-convert drawings to shapes immediately after you draw on the touchscreen monitor.

Note: In addition to the whiteboard, these tools are also available when annotating on a participant's screen shared.

  1. Click the pencil  or shape icon  in the bottom bar.
  2. Select a drawing method:
    • Free form: Select None. You can also change the line thickness.
    • Smart recognition: Select Shape to turn on smart recognition drawing. You can also change the line thickness.
  3. Choose a color and touch the screen to begin drawing. 
  4. Tap the screen to draw. 
  5. Click the undo icon  to undo your last drawing or click the trash bin con  to clear all drawings on the currently opened whiteboard.

Inviting participants to a whiteboard session

If you start a whiteboard session outside of a meeting, you can share it with remote participants by starting a meeting. The whiteboard that you have been using is available to share with the participants you invite to the meeting.

If you have set up Zoom Rooms for Touch with dual monitors, the whiteboard session will remain on the touchscreen monitor while participants' video will appear on the regular monitor.

  1. From the home screen, tap Whiteboard.
  2. Tap a color and begin drawing.
  3. Tap START MEETING in the bottom-right corner.
  4. Tap the ellipses icon (...) in the bottom-right section to display the integrated controller.
  5. Tap Invite in the meeting controls.
  6. Use the search bar to search for contacts to invite.
  7. Select participants from the search results, then tap Invite.
    All participants can see the whiteboard you are sharing, and can annotate it using the whiteboard annotation tools from their own Zoom application.

Saving a whiteboard session

You can save and share a whiteboard session, including annotations, by sending an email containing an image or PDF of the whiteboard.

If your whiteboard has multiple pages, each page will be a separate image. If you select PDF, all whiteboard pages will be in a single PDF.

  1. Start a whiteboard session.
  2. Tap the save icon  in the whiteboard controls. 
  3. If you have multiple whiteboard pages, you will be prompted to select the ones you want to send.
  4. Enter an email address to send the whiteboard to.
  5. In the bottom-right corner, select a format for the whiteboard. Select PDF if you have multiple whiteboard pages and want to send them in a single file.
  6. Tap Send.
    The whiteboard will be sent with the subject line Saved Whiteboard Image(s). The sender will be the room name.

Restrict sending whiteboard to internal users (admin)

Zoom Rooms for Touch whiteboards can also be restricted to only allow sharing with internal users for additional security. This option can be enabled account-wide or at the device level. 


  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Room Management then Zoom Rooms.
  3. Select Account Settings.
  4. Click Meeting.
  5. Make sure Send Whiteboard to internal contacts only is enabled.

Zoom Room

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Room Management then Zoom Rooms.
  3. Click the Edit to the right of the Zoom Room name.
  4. Click Meeting.
  5. Make sure Send Whiteboard to internal contacts only is enabled.