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Controlling and disabling in-meeting chat Follow

Overview

As the host, you can control which meeting or webinar participants are allowed to chat with. You can also disable the chat feature for all participants, or disable private chat so participants cannot send private messages.

This article includes

Prerequisites

  • Host privileges in meeting or webinar
  • Zoom desktop client for Windows or macOS, version 4.x for host and participants to control chat access
  • Zoom mobile client for iOS or Android, version 4.x for host and participants to control chat access

Controlling chat access

Meeting and webinar hosts can control whether participants can chat with everyone, with panelists and the host (for webinars), or with the host only. 

  1. Start a meeting or webinar as host. 
  2. Click Chat in the Meeting Controls.
  3. At the bottom of the in-meeting Zoom Group Chat window, click More, and then choose an option for Allow attendees to chat with.
    • For meetings, the host can allow attendees to chat with everyone or with the host only. 
      Screen_Shot_2020-07-24_at_10.57.39_AM.png
    • For webinars, the host can allow attendees to chat with no one, with all panelists (including host), or with all panelists and attendees.
      Screen_Shot_2020-07-24_at_11.10.59_AM.png

Disabling in-meeting chat

You can turn chat for all of your meetings and webinars, if you do not want to use the chat feature in your meetings and webinars. This will prevent the host, co-hosts, and participants from chatting for any meetings you host. The Chat option will no longer appear in the Meeting Controls.

You can disable the Private Chat, which will prevent participants from sending messages to individuals instead of the entire group.

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Navigate to Chat option under In Meeting (Basic).
  4. Click the Chat and Private Chat toggles to disable in-meeting chat.
  5. Click Save Changes.