Managing Participants in Webinar Follow

Overview

You can have both panelists and attendees in your webinar and manage them as the host.

Panelists are full participants in the meeting. They can view and send video, screen share, annotate, etc. You can have 100 panelists (including the host) in a webinar.

Attendees are view-only participants, unless the host chooses to allow them to speak. They will see the view selected by the host. A Q&A and chat panel are provided for the attendees to communicate with the host, as well as the ability to raise their hands and for the host to allow them to speak. 

By clicking on Participants in your host controls, you can manage the panelists and attendees in your webinar. This includes promoting to co-host or panelist, demoting panelists to attendee, unmuting, stopping video, and more.

This article includes:

Prerequisites

  • Webinar License
  • Host privilege for this webinar
  • Unmuting attendees requires both the host and attendee to be on the September 2017 Client Release

Getting Started

  1. Click on Participants to access the Participants window.Screen_Shot_2017-09-23_at_4.50.44_PM.png
  2. This will open the Participants window on the right side of your screen. The host, cohosts and panelists will be listed in one tab and the attendees will be listed in another.
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Manage Panelists

To Manage Panelists, hover over the panelist's name. 
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  • Unmute: You can unmute the panelist. They will need to accept the unmute prompt on their screen.
  • Chat: This will open up the chat window so that you can send a message directly to this panelist.
  • Make Host: This will transfer the host controls to them. 
  • Make Co-Host: If you have the option on for co-host, you can make them a co-host in the webinar. This will give them additional permissions. Read more about co-hosts.
  • Change Role to Attendee: Click this to change the Panelist's role to an Attendee. 
  • Rename: Change the Panelist's Name. 
  • Put on hold: Temporarily remove them from the webinar so that they cannot hear you, see your screenshare or your video. Their webinar screen will change to the message: "Please wait, the meeting host will let you in soon.", followed by the name and date of the webinar. 
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  • Remove: Remove them from the webinar.

Manage Attendees

To manage attendees, click on the Attendee's tab, then hover over the attendee's name. 
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  • Allow to Talk: This will allow the attendee to unmute and speak in the webinar. All participants will be able to hear them. 
  • Chat: Clicking this will open up the chat and allow you to send a message directly to 
  • Promote to Panelist: This will make the attendee a panelist and allow them to turn on their audio, turn on their video if allowed, and share their screen.
  • Remove: Remove them from the webinar. They will not be able to join again with the same email address.

Additional Controls

There are some additional controls at the bottom of the Participants window.

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  • Mute All: This will mute all of the panelists and any attendees who you have given permission to talk.
  • Unmute All: This will unmute all panelists and any attendees who you have given permission to talk. The attendees without permission to talk will remain muted.
  • Mute Participants On Entry: This will mute all new panelists upon entry, but they will be able to unmute themselves. Attendees are automatically mute(and will not be able to unmute unless you promote them to panelists or allow them to talk).
  • Play Enter/Exit Chime: This will play a chime whenever a new panelist or attendee joins.
  • Lock Webinar: This will prevent any new panelists or attendees from joining the webinar, unless you unlock it.
  • Allow Panelist to Start Video: If checked, this will allow the panelists to start their video if they would like to. If you uncheck this option, it will not stop the video feed of any panelist who already has their video on.
  • Allow attendees to Raise Hand: Allow attendees to raise their hand in the webinar. This feature is typically used if you want to know who would like to ask questions outloud. Read more about this feature.
  • Allow Attendees to view the participant count: This will allow attendees to see how many panelists and attendees are in the webinar. The number of panelists includes the host. It will appear at the top of their screen, after the meeting ID.
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  • Set video layout for attendees: This will set the video layout that the attendees see during the webinar. By default, they see active speaker view. 
    • Follow host view mode: If this option is selected, the participants will see the same view that the host is using, whether active speaker view or gallery view.
    • Active speaker view: This view will switch between the host or panelist who is speaking.
    • Gallery view: This view will show the host and all panelists if their video is on. 

 

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