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Installing the Zoom for Outlook add-in

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The Zoom for Outlook add-in allows you to manage scheduling within the Outlook web and desktop apps. The add-in can be deployed and configured by Outlook admins and, once installed by users, it allows you to add a Zoom meeting to a new or existing Outlook calendar event. 

For further integration with Office 365, set up contacts and calendar integration.

Notes:

  • To install the add-in on the Outlook desktop app, you must have a Microsoft Exchange account added to Outlook. If you only have an IMAP account, use add-in on the Outlook web app.
  • If you receive an error when installing that says you are prohibited or do not have the correct permissions, you will need to contact your IT admin for assistance. 
  • The Zoom for Outlook add-in hosted by the O365 web store does not include the Zoom Phone option. If you are a Zoom Phone customer and would like to have this option included in the Outlook add-in, please deploy the Outlook add-in manually with the manifest file. 
  • The Zoom desktop client and the Outlook app must match each other in terms of architecture, meaning that the 64-bit version of the Outlook app must be installed alongside the 64-bit version of the Zoom desktop client. 

This article covers:

Permissions granted

By installing the Zoom for Outlook add-in, the add-in is granted access to modify the content of your calendar events in Outlook. This allows you to add Zoom meeting invite information to events in Outlook. The format and content of the meeting invite is determined by the meeting schedule template configured by your admin.

How to install the add-in for all users (Office 365 admin)

  1. Sign in to the Office 365 Admin Portal.
  2. In the navigation menu on the left, click Settings then Integrated apps.
  3. Click Get apps.
  4. Search for Zoom for Outlook, then click Get it now.
  5. Enter your information and agree to the terms of use, then click Continue.
  6. Review the add-in details, and click Next.
  7. Select how you want the add-in deployed at your organization.
    • Optional, enabled: The Zoom for Outlook add-in will be added for all of your users, but they can remove it.
    • Optional, disabled: All users will have the option to add Zoom for Outlook, but it will not be added to their Outlook by default.
    • Mandatory, always enabled: The Zoom for Outlook add-in will be added for all of your users and they will not be able to disable it.
  8. Click Next.
  9. Select who has access to this add-in. You can search for groups to add them.
  10. Click Save.
    The manifest file will process.
  11. When finished, click Close.

Note: Users may need to restart their apps to see the new add-in. Depending on the number of users in your account, changes may also take a few minutes to propagate to all users.

How to manually deploy the add-in for all users (Office 365 admin)

In some situations, you may need to deploy the Outlook add-in offline or with a custom manifest file.

  1. Download the manifest file for the Outlook Add-in.
  2. Log in to the Office 365 Admin Portal.
  3. Click Settings to expand that section and then click Services & add-ins.
  4. Click Deploy Add-in.
  5. Click Next.
  6. Click Upload custom apps.
  7. Click I have the manifest file (.xml) on this device.
  8. Click Choose File, and select the file manifest file. 
  9. Click Upload.
  10. Choose the user assignments and deployment method, then click Deploy. 
  11. Once the deployment is finalized, click Close. 

How to install the add-in for Outlook (web)

You can install the Zoom for Outlook add-in for your own use if installing add-ins is permitted by your Office 365 admin.

  1. Go to Zoom for Outlook in the Microsoft App Store.
  2. Click Get It Now.
  3. Follow the Microsoft App Store prompts to complete the installation.

Now that the add-in is installed, learn how to schedule and edit meetings through the add-in. 

How to install the add-in for Outlook 2013 or 2016 (desktop client)

To install Zoom for Outlook on the Outlook desktop app, you must have a Microsoft Exchange or Office 365 account added to Outlook.

Verify your account type

  1. Click Outlook on the macOS menu bar and select Preferences. 
  2. Click Accounts to view the account(s) you are signed-in to. 
  3. Verify that at least 1 account says Exchange or Office 365. 

If you only have an IMAP account, use Zoom for Outlook on the Outlook web app.

Install the Outlook add-in

  1. Open Outlook and sign in to your account.
  2. Switch to Mail view, click the ellipsis button , and then select Get Add-ins. Outlook will open a browser to manage your add-ins.
  3. Search for Zoom for Outlook, or switch to the Admin-managed tab to view add-ins made available by your account admins. 
  4. Click on Zoom for Outlook and then click Add. 

Now that the add-in is installed, learn how to schedule and edit meetings through the add-in. 

Note: To install Zoom for Outlook on the Outlook desktop app, you must have a Microsoft Exchange account added to Outlook. Click the File tab to view accounts added.

If you only have an IMAP account, use Zoom for Outlook on the Outlook web app.

  1. Open Outlook and sign in to your account.
  2. In the upper-left corner, click the File tab.
  3. In the navigation menu, click Info then scroll down and click Manage Add-ins.
    Outlook will open a browser to manage your add-ins. If prompted, sign in to your account.
  4. In the Add-Ins for Outlook window, search for Zoom for Outlook and click Add.

Now that the add-in is installed, learn how to schedule and edit meetings through the add-in. 

How to install the add-in for Outlook (mobile app)

  1. Open the Outlook app on your Android or iOS mobile device. 
  2. Tap your profile icon in the top-left corner. 
  3. Tap the settings icon at the bottom of the panel. 
  4. Swipe down and tap the Add-ins option.
  5. Swipe down to find Zoom and then tap the + button to add it. 

Now that the add-in is installed, learn how to schedule and edit meetings through the add-in. 

Pre-configure SSO login domains

With the Zoom Office 365 add-in, administrators can deploy the add-in, with the single sign-on (SSO) URL preconfigured.

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