At Zoom, we are hard at work to provide you with the best 24x7 global support experience during this pandemic. As part of this ongoing commitment, please review our updated Support Guidelines.



New Updates for Zoom Rooms Windows controller Follow

Note: These updates are for the Zoom Rooms Windows controller app on the Microsoft Store. For updates to the Zoom Rooms Windows attached controller, which is part of the Zoom Rooms for Windows software, please click here.

Upcoming Release

Details about upcoming releases will be posted as they become available. 


Current Release

January 31, version 5.5.0 (2400.0131)

New and enhanced features

  • In-meeting features
    • Support for Huddly Canvas whiteboard camera 
      Users can share white boards with the Huddly Canvas whiteboard camera.
    • Support for Logitech Swytch BYOD Zoom Rooms integration 
      Logitech plans to release new Swytch firmware in February to support the feature.

Resolved issues

  • Minor bug fixes
  • Security enhancements 

Previous Release

Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.

December 6, 2020 version 5.4.0 (2132.1204)

New and enhanced features

  • In-meeting features
    • Ability to delete chat messages
      In-meeting chat messages that are deleted by a meeting or webinar host will also be deleted from the Zoom Rooms in that meeting.
    • Partially encrypted meeting warning
      Unencrypted connections, such as audio through phone dial-in, unencrypted SIP/H.323 devices, or streaming via RTMP, will alert the host and other attendees that some aspects of the meeting are not fully encrypted. 

Resolved issues

  • Minor bug fixes
  • Security enhancements

October 25, 2020 version 5.2.2 (1990.1025)

New and enhanced features

  • In-meeting features
    • End-to-end (E2E) encryption  for meetings
      End-to-end (E2E) encryption for meetings is now available in technical preview. Account owners and admins can enable end-to-end (E2E) encryption for meetings, providing additional protection when needed. Enabling end-to-end (E2E) encryption for meetings requires all meeting participants to join from the Zoom desktop client, mobile app, or Zoom Rooms. Users will not be able to join by telephone, SIP/H.323 devices, on-premise configurations, or Lync/Skype clients, as these endpoints cannot be encrypted end to end. Zoom web client and third-party clients leveraging the Zoom SDK are also not supported at launch. Enabling this setting also disables the following features: join before host, cloud recording, streaming, live transcription, Breakout Rooms, polling, and meeting reactions. This setting is enabled in the Zoom web portal at the account, group, and user level and can be locked at the account or group level. 

Resolved issues

  • Minor bug fixes
  • Security enhancements

September 27, 2020 version 5.2.0 (1868.0928)

Resolved issues

  • Minor bug fixes
  • Security enhancements

August 23, 2020 version 5.1.2 (231.0821)

Resolved Issues

  • Minor bug fixes

August 2, 2020 version 5.1.0 (215.0731)

Changes to existing features

  • Management features
    • Meeting and webinar passwords now called Passcodes
      Meeting passwords will now be called Passcodes. This includes Room Meeting IDs.
    • Cloud recording storage
      If cloud recording storage capacity is reached, Zoom Rooms attendees will not be able to record. 

New and enhanced features

  • In-meeting features 
    • Virtual background
      Attendees can use a virtual background with a green screen. 
    • Support speaker switching with MXL microphones and camera presets
      Zoom Rooms with three MXL 404 microphones and a preset capable camera can be configured to support speaker switching. Once the microphones detect where a speaker is sitting, the camera preset is activated for that location.
    • Admitting external attendees
      Attendees from the same account as the host can admit external attendees in the waiting room. This setting can be toggled on or off.
    • Check out
      Users who end a scheduled meeting early will have the option to check out and free up the room for other users. 
    • View In-Meeting Private chats
      Private chat messages sent to the Zoom Room during a meeting can be displayed. 
    • Live transcription
      Meeting hosts in Zoom Rooms can turn on auto-transcription during a meeting. Live transcription will be generated automatically and appear on the room meeting display. This feature is currently in beta.
    • Language interpretation
      If interpretation is being provided, a meeting attendee in a Zoom Room can select another audio channel to hear the meeting language translated.
    • Unmute Zoom Rooms attendee in a webinar
      Webinar hosts can unmute a Zoom Rooms attendee without promoting the attendee to panelist.
    • Searching participants
      Zoom Rooms users can search for participants from the participants list in a meeting.
    • One click to join the audio of a Google Meet meeting
    • Country selection when dialing
      Country flags have been replaced with country names.
  • Management features
    • Cloud recording storage
      If cloud recording storage capacity is reached, Zoom Rooms attendees will not be able to record.
    • Sign out from all devices
      Users can sign out of Zoom Rooms from the web portal.
  • Controller features
    • Rename participants from controller
      Meeting hosts can rename participants from the Zoom Rooms controller. 

Resolved Issues

  • Minor bug fixes
  • Security enhancements

July 5, 2020 version 5.0.5 (161.0704)

Changes to existing features

  • Security update
    Support enhanced encryption for the connection between Zoom Rooms and Zoom Rooms Controllers. Starting August 16, 2020, Zoom Rooms and Controllers will need to be running version 5.0.5 or higher to function.

Resolved Issues

  • Minor Bug Fixes

May 24, 2020 version 5.0.2 (116.0523)

New and enhanced features

  • In-meeting features
    • Meeting information
      Users can view the numeric password which is used for phone and H323/SIP call-in participants. The numeric password is displayed with the phone dial in number on the meeting information screen.
    • Show the connected data center
      Users can see which data center they are connected to by clicking on the info icon on the Zoom Rooms Controller.
  • Management features
    • Room meeting ID
      Web admins can disable the Room Meeting ID. The Room Meeting ID will not be displayed on Zoom Rooms Controller when disabled.

Resolved issues

  • Security enhancements
  • Minor bug fixes

April 26, 2020 version 5.0.0 (84.0426)

  • Automatic Meeting Password Entry during Meeting Join
    Zoom Rooms will now automatically detect the meeting password in a calendar invite and enter it when joining. 

Resolved Issues

  • Security enhancements
  • Minor bug fixes

June 23, 2019 Version  4.4.1  (1242.0623)

New and Enhanced Features

    • In Meeting Features
      • Support for Additional Call In/Call Out Countries
        The following additional Call-in/Call-out countries are now supported: American Samoa, Barbados, Dominica, Guam, Northern Mariana Islands, Saint Lucia, Saint Vincent and the Grenadines, Sint Maarten, and the U.S. Virgin Islands. 

Resolved Issues

      • Minor Bug Fixes

May 19, 2019 Version 4.4.0 (1154.0519)

New and Enhanced Features

      • In Meeting Features
        • Consent to Being Recorded Confirmation
          Once enabled through meeting settings, meeting participants will be notified that their meeting is being recorded and will have the option to consent to being recorded or leave the meeting. The recording consent information will be included in the Active Host report.
        • Support for Additional Call In/Call Out Countries
        • Accessibility Enhancements
      • General Features
        • Deactivated Contacts will no longer show on Contact List

Resolved Issues

      • Minor Bug Fixes

February 20, 2019 Version 4.3.7 (13399.0218)

New and Enhanced Features

      • Japanese Language Support

January 31, 2019 Version 4.3.6 (13374.0129)

New and Enhanced Features

      • Zoom Voice
        Zoom Voice is a cloud phone system available as an add-on to Zoom’s platform. Support for inbound and outbound calling through the public switched telephone network (PSTN) and seamlessly integrated telephony features enable customers to replace their existing PBX solution and consolidate all of their business communication and collaboration requirements into their favorite video platform.
      • In Meeting Features
        • Meeting and Call History
          Participants can now view meeting and call history from their Zoom Room Controller. The history includes joined meetings and phone numbers. Account owners and admins can enable this feature from the Zoom web portal.
        • Support for the Raise Hand Feature
        • Toggle Between Hiding and Showing Local Video
          Participants in a Zoom Room can now choose to hide or show their local video from the Zoom Room Controller, on the Participants List.
        • Toggle Between Hiding and Showing Non-Video Participants
          Participants in a Zoom Room can now choose to show or hide non-video participants during a meeting.
        • Support for Waiting Room
          Zoom Rooms can now use waiting rooms at a host or participant. As the host, the Zoom Room can see who joins and admit them to the meeting.
        • Additional Participant Controls
          Zoom Rooms can now assign co-host and a participant to closed caption.
        • Identify External Participants
          The host can now view which meeting participants are part of a different account from the Zoom Rooms Controller.
        • Additional Status Options
          The Zoom Room’s presence will now show as “In a Calendar Event” when the room’s calendar is booked and the room is not in a call and “In a Zoom Meeting” when the calendar is booked and the room is in a call.
        • Enhanced H.323/SIP Dialing
          • Keypad for DTMF Entry
            Users who dial out to an H.323 device will now have a keypad available for the duration of the call to enter DTMF tones for the H.323 device.
          • H.323/SIP Dial Out from the Meet Now Tab
            On the Meet Now tab, users can click the Invite Room System tab to call out to an H.323/SIP room system.
          • One Click to Join Third Party Meetings
            With one click, Zoom Rooms can now join WebEx and GoToMeeting meetings with an H.323/SIP address. This feature requires a Cloud Room Connector license and the service configured on the third-party meeting service (Webex CMR or GTM InRoomLink). Please contact Zoom Support to have this feature enabled.
        • Show the Meeting Password
          If a meeting requires a password, the Zoom Room Controller will now show the password when viewing the meeting information during the meeting.
        • Show Flags for Additional Call-out Countries: Cambodia, Jordan and Nicaragua
      • Management Features
        • Enhanced Support for Device Management
          • Automatic Sign-In
            Automatic sign-in allows the Zoom Rooms app to automatically sign in to Zoom, without requiring an administrator to enter their credentials. This feature requires devices to be enrolled in a Mobile Device Management program.
        • Customize HDMI Label
          Account owners and admins can now add a customized HDMI sharing label on the web, which will display on the Zoom Room controller.
        • Ability to Hide the Contact List
          Admins can now choose to hide the Zoom Rooms contact list from all or select rooms. The setting “Show contact list on controller” is automatically enabled and can be disabled at an account, location, floor, or room level in the Zoom web portal.
        • Peripheral Device support
          • Support for Intelligent Zoom with Panacast Cameras

Resolved Issues

      • The performance of Zoom Rooms has been enhanced when the event includes a large number of participants.
      • Minor Bug Fixes

September 24, 2018 Version 4.3.33234.0925

New and Enhanced Features

      • In Meeting Features
        • Multiple Content Sharing within a Zoom Room
          Multiple screens can now be shared and viewed in a Zoom Room simultaneously. This needs to be enabled by an account owner or admin.
        • Dial Personal Link from a Zoom Room
          The Zoom Room controller now supports entering a personal link, in place of a meeting ID, to join a personal meeting room.
        • Microphone Testing
          On the Zoom Rooms Controller, users can start a microphone test. They will speak and wait for the playback to check if there are any issues with the audio.
        • Automatically Test System Audio
          Enable the Audio Device Daily Auto Testing to proactively run a brief test of the audio in the Zoom room each day.
        • Closed Caption Support
          If enabled on the Zoom web portal, meetings in rooms that use a Windows controller can display closed captions.
        • Switch between Shared Content and the Active Speaker Video
          Zoom Room users can now switch between the shared content and the active speaker video during a Zoom meeting.
        • Local and Far-end PTZ support for Serial Port PTZ Cameras
          Zoom Room users can now control the pan, tilt, and zoom functionality of both local and far-end serial port PTZ cameras.
        • Remote Camera Control
          Remotely control the camera in another Zoom Room or in a conference room connected via CRC using the Zoom Room Controller.
        • Additional Language Support
          Zoom Rooms Controller for Windows now supports French, Japanese, Spanish, German, Portuguese, and Russian.
        • Additional control of PTZ functionality for some camera models
      • Management Features
        • Support to Turn On/Off supported CEC-enable devices
        • Support for Operation Time
          Zoom Rooms admins can configure hours of operation for Zoom Rooms devices on the web portal to conserve energy when the room is not in use.

Resolved issues

      • Minor bug fixes

July 2, 2018 Version 4.3.7690.0702

Resolved Issues

      • Minor Bug Fixes

July 1, 2018 Version 4.3.7629.0629

New and Enhanced Features

      • Zoom Rooms In-meeting features
        • One click to join a meeting hosted on a Third-Party Meeting Service
          Users can schedule a Zoom Room with Skype for Business, WebEx or GoToMeeting and the Zoom Room will show a button to join the audio conference with one click. This may be useful for companies migrating to Zoom from other video conferencing solutions or who work with vendors and customers who use 3rd party meeting services. This feature requires callout and must be enabled by Zoom support.
        • On-Premise Cloud Recording Email Collection
          If enabled, Zoom Rooms in an On-Premise configuration will prompt users to enter their email address when starting a recording.
        • Warning Messages for Performance or Network Issues
        • Improvements to the in-meeting H.323/SIP call-out list
      • Zoom Rooms Management features
        • Check-in to a Zoom Room
          The check-in feature helps maximize your room utilization. When this option is turned on, users must start the scheduled Zoom meeting or check-in to keep a room reservation. If user does not check-in within a configurable number of minutes after the scheduled start time, the room is released from the scheduled meeting and available for other users to use. Zoom Rooms activity such as starting a scheduled meeting, starting an instant meeting, making a phone call, and starting a screen share count as checking-in and do not require checking in separately. This feature can be configured on the Zoom web portal.
        • Improved Zoom Room Alerts
        • Improved Certificate Handling
      • Peripheral Device Support
        • Exchange and O365 integration with Alexa
          For Zoom Rooms with the Exchange or O365 calendar integration, you can now use Alexa.
        • Camera preset support for Marshall CV610-U2 camera
        • Support for Behringer UMC1820 & UMC404HD
        • Support for camera presets on Logitech Meetup and Logitech Rally camera

Resolved Issues

      • Optimized performance of HDMI capture devices
      • Minor Bug Fixes

March 29, 2018  Version 1.2.2974.0329

Resolved Issues

      • Minor bug fixes.

March 18, 2018  Version 1.2.2651.0319

New and enhanced features

In-meeting Features

      • Camera sharing in Zoom Rooms
        If you have multiple cameras connected to your Zoom Rooms, you can display the video from one camera while sharing content from a different camera. During a meeting, tap the Share Content or Camera button, then choose a camera. This allows two video streams at once from your Zoom Room.
      • Panacast camera preset support
        You can use the camera preset values for Panacast cameras.
      • Pin a participant’s video, and spotlight participant
      • Claim or reclaim host control of the meeting
      • Users can provide feedback after a meeting
        The Windows controller can now display the end-of-meeting experience feedback survey, if this option is enabled on the web.
      • Camera presets
        The Camera Control option includes three buttons that can be used to return a camera to a specific preset position. This is available on supported cameras.
      • Control floating video location in a meeting
        The Speaker view includes the Advanced option, where you can specify the corner of the screen in which the video thumbnail displays.
      • Choose a Thumbnail, Gallery, or Speaker video layout
        The Thumbnail layout combines the speaker view with a scaled down gallery view. In this layout, a single row of thumbnails containing the most recent speakers displays below a large view of the currently active speaker. Tap the Change View icon on the controller to switch among the layout choices.

Management Features

      • Simplified Zoom Rooms setup (ZOOM-31697)
        After you install the Zoom Rooms software on a Mac or Windows computer, the screen displays a pairing code that you can enter into a Zoom Room controller to automatically connect it to the Zoom Room. In addition, each time you add a room, an activation code is generated, and you can generate an activation code for an existing room on the Zoom Rooms page of the web portal. Enter this activation code on the Zoom Room controller to register the device without the need to sign in with administrator credentials.
      • Support for arranging displays when a Zoom Room has 2 or 3 screens
        If your Zoom Rooms has 2 or 3 screens, the Windows controller arranges the displays according to the Display Settings specified on the web.

Resolved Issues

      • Additional minor bug fixes.

January 25, 2018  Version 1.1.59858.0126

Fixed a proxy support issue

November 11, 2017  Version 1.1.54801.1123

New Features

    • Zoom introduces the Zoom Rooms Windows Controller for tablets. This controller works in a similar way to the Android and iPad controllers. See Zoom Rooms Controller features for details.