Overview

Participants who are unable to install Zoom can join a meeting or webinar using the Zoom web client on their desktop web browser. The Zoom web client offers limited functionality.

The Join from your browser link will appear after the user clicks on the link to join the meeting. You can automatically include a Join from your browser link or you can require participants to attempt to download Zoom first. 

The participant can click on Join from your browser. They will be prompted to enter their name and then be able to join the meeting.

This article covers:

Enabling the "Join from your browser" link

Account

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Verify that Show a "Join from your browser" Link is enabled.
  5. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
  6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting. 

Group

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
  2. In the navigation menu, click User Management then Group Management.
  3. Click the applicable group name from the list, then click the Settings tab.
  4. Click the Meeting tab.
  5. Verify that Show a "Join from your browser" Link is enabled.
  6. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
  7. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

    Note: If the option is grayed out, it has been locked at the Account level, and needs to be changed at that level.

User

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Click the Meeting tab.
  4. Verify that Show a "Join from your browser" Link is enabled.
  5. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.