Upgrading Firmware on Logitech

Last Updated:

New firmware: Jan 2, 2018

If your device is plugged in over USB to your computer, please visit the following links for each product and navigate to "Download".  The system will recognize your OS and present the proper Windows/Mac OS firmware download:


  • Enhances audio experience
  • Expanded the microphone gain range to improve the experience


  • Enhancements to image quality with regards to sharpness and color tones under certain light conditions and when zooming.


  • Overall audio experience enhancements
  • Enhancement to auto-focus experience when zooming in
  • Enhancements to image quality with regards to color tones, and sharpness

PTZ Pro 2

  • Enhancement to autofocus experience when zooming in


For general support of all of our Webcams and ConferenceCams, see link.

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