Release notes for January 5, 2023

Last Updated:

Release notes for Zoom IQ for Sales

New and enhanced features

  • User features
    • Display conversation language
      In the Conversations tab, a Language column is available to show the language spoken in a particular conversation. This column is hidden by default but can be shown by interacting with the gear icon.
    • Additional clip sharing option
      Users can opt to share only a clip, without providing access to other segments of the conversation. This additional option is useful when clips are shared with external parties.
    • Allow comments in Scorecards
      Scorecards can be configured to allow users to add comments to all or only selected questions.
    • Enhancements to Dashboard experience
      With the enhanced Zoom IQ Dashboard, users can configure their dashboard experience based on their role and customize the key metrics they would like to view. This enhanced functionality includes showing upcoming meetings for the day, customizable summaries of important conversational metrics, subscribed indicators that have recently appeared in conversations, a configurable view of open deals, and an activity notification center.

Resolved issues

  • Minor bug fixes
  • Security enhancements
  • Resolved an issue where offline ASR sometimes cuts a whole sentence that resulted to unnecessary segmentation errors in offline transcriptions
  • Resolved an issue where conversations were matched to incorrect opportunities in Salesforce

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