Using call live transcription
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If your admin allows you to use call live transcription, you can use this feature to follow your call conversations easily. When enabled, the speakers' audio is converted as a text caption, for a better understanding of what is being said. The audio from all participants is captioned with their names and a timestamp but only visible to you. During the call, you can scroll back to view captions rendered earlier in the conversation. Each time transcription is turned on or off during the call, participants with this setting turned on, will hear or see a warning of that change.
This article covers:
- How to enable call live transcription from your phone settings
- How to use call live transcription while on a call
Prerequisites for using call live transcription
- Zoom desktop client
- Windows: 5.11.9 or higher
- macOS: 5.11.9 or higher
- Zoom mobile app
- Android: 5.11.9 or higher
- iOS: 5.11.9 or higher
- Call Live transcription enabled by your admin
How to enable call live transcription from your phone settings
- Sign in to the Zoom desktop client.
- On the top right, click on your profile picture or name initials.
- Click
Settings.
- In the Settings window, click Phone.
- Under Live transcript settings, select Automatically start Live Transcript when in a call.
- Sign in to the Zoom mobile app.
- In the bottom-right corner, tap More
.
- In the Settings window, tap Phone.
- Tap Automatically Start Live Transcript.
How to use call live transcription while on a call
Conversation in your call will be automatically transcribed if you enabled the settings in your phone setting.
While on a call, do one of the following:
- Click the More icon, then click one of the following:
- Disable Transcript: To disable transcription of the conversation.
- Live Transcript: To enable transcription of the conversation.
- In the Live Trancript windows, do the following:
- Scroll up to view a past caption of the conversation, then click Resume Auto Scroll to resume the current caption.
- On the top right, click the new window icon
, to open the transcript to a new window.
- On the top right, click the merge icon
, to merge back the window to the main transcript windows.
- On the top left, click the close icon
, to disable transcript.
While on a call, do one of the following:
- Click the More icon, then tap one of the following:
- Disable Live Transcript: To disable transcription of the conversation.
- Enable Live Transcript: To enable transcription of the conversation.
- In the Live Trancript windows, do the following:
- Scroll up to view a past caption of the conversation, then click Resume Auto Scroll to resume the current caption.
- On the top left, tap Done, to view the keypad window.
- Tap the More icon, then View Transcript, to return to the transcript window.
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