Managing session analytics for Zoom Sessions

Under the Analytics section of the Zoom Sessions event setup, the Session tab provides metrics for only single session events. Zoom Session users can view detailed analytics and session data for their single session event.

Learn more about creating a Zoom Sessions event.

This article covers:

• How to access session analytics for Zoom Sessions
• How to manage the Analytics Session tab
  • Session Analytics
• How to share event analytics
• How to download CSV reports

Prerequisites for managing session analytics for Zoom Sessions

• Pro, Business, Enterprise, or Education account
• Zoom Sessions license or Zoom Sessions Pay Per Attendee license
• Stripe or PayPal Business account is required to create paid events

How to access session analytics for Zoom Sessions

1. Create a Zoom Sessions event or edit an upcoming event to access event setup.
2. In the navigation menu, click Analytics then Session.
   The Session Analytics page will appear.

How to manage the Analytics Session tab

Session Analytics

You can keep track of your single session event by viewing more specific information, such as the session capacity, session speakers, and Q&A poll results. See more about the Recording Views, Attendees, and Chat messages your session has implemented or received.

View the following information about your single session event:

• Session Length: This shows how long your session was.
• Capacity: The maximum attendance capacity allowed for the session.
• Speakers: This shows the number of speakers in your event and the speakers who were assigned to the session. Click Speakers to view the speakers' email addresses.
• Attendees: The total unique attendance of a session. This measures the total number of unique attendees who successfully joined a session meeting or webinar by phone, mobile, or desktop. This includes general ticket holders, special roles, hosts, co-editors, or hub hosts.
• Recording Views: The total unique views of the recording of the single session event in the lobby or hub.
• Q&A: This counts the number of questions and answers submitted in a Q&A during a meeting or webinar session.
  Note: Click Download to download the poll results as a CSV file.
• Chat Messages: This counts the total number of messages sent in session chat.
  Note: Click Download to download the poll results as a CSV file.
• Reactions Sent: The number of reactions sent during a session.
• Surveys Posted: This measures the number of surveys that were set up for the session.
• Avg Survey Response Rate: Averaging the response rates of all the surveys in the session.
• Polls Posted: This counts the total number of polls the host started in a session.
• Polls Taken: This counts the total number of polls the host started in a session.
• Avg Poll Response Rate: Averaging the response rates of all the polls in the session.
• Number of Material Downloads: This measures the unique downloads for each session material.
• Session ID: The session number associated with an event session.
• Meeting ID: The meeting number associated with an instant or scheduled meeting.

How to share event analytics

1. Access the Analytics Session tab in the event creation flow.
2. In the top-right corner of the Session Analytics page, click Share Analytics.
   A pop-up window will appear.
3. In the pop-up window, enter the email addresses with which you want to share event analytics.
4. Click Share.

After you share the event analytics with other email addresses, you can view those email addresses under Access List; those emails will have access to the event analytics.
Note: Hub owners and hosts are automatically given access.

How to download a CSV report

1. Access the Analytics Session tab in the event creation flow.
2. In the top-right corner of the Session Analytics page, click View All Standard Reports.
   A Download Standard Reports panel will appear, displaying all analytics reports.
3. In the panel, to the left of the report you want to view, click the forward arrow to expand and view the details of the reports.
4. To the right of the report you want to download, click Download .