Managing the single-session Overview

In the single-session event creation flow, hosts have an Overview section. The host overview section is a landing page and place to guide event organizers through the single-session event creation flow, provide reminders, and give actionable insights so that they can have a successful event. This is useful for event organizers, especially if they do not complete the event creation workflow in one session.

The host overview section keeps track of different milestones that the host has accomplished (publishing a date, releasing tickets/registrations, setting up and hosting the event, etc.).

Learn more about creating a single-session event.

This article covers:

• How to access the host overview section
  • View dashboard card labels
• How to understand the host overview dashboard
• How to manage the Preview the Event section
  • Copy the Event URL
  • Copy the Event ID
  • View your event performance
• How to manage the Launch a Successful Event section
  • Emails tab
  • Invite Speakers/Alt Hosts
  • Branding
  • Q&A
  • Polls
  • Meeting & Webinar
• How to manage the Event Performance section
  • Manage capacity
  • General Tickets Sold
  • Total Registrants
  • Total Attendees

Prerequisites for managing the host Overview section

• Pro, Business, Enterprise, or Education account
• Zoom Sessions license or Zoom Sessions Pay Per Attendee license
• Stripe or PayPal Business account is required to create paid events

How to access the host overview section

1. Create a single-session event or edit an upcoming event to access event setup.
2. In the left navigation menu, click Overview.

The host overview dashboard will appear.

View dashboard card labels

You can return to edit an event before it is published or during the event. The dashboard displays the following labels on each section:

• Completed: Indicates that a section is finished with setup.
• Recommended: Indicates that a section hasn’t been completed but is recommended that you to finish setting up to optimize your event.
• Required to Start Event: Lets you know that this section is required to start the event.
• Single or multiple items added: Lets you know that a single thing or multiple things were added, relating to that section (i.e., 2 Booths Added).

How to understand the host overview dashboard

After you access the host overview dashboard, you can view and set up the rest of your event from the host overview dashboard. The dashboard has the following sections:

• Preview the Event
• Set Up Registration
• Launch a Successful Event
• Increase Engagement
• View Recent Registrations

How to manage the Preview the Event section

In this section, you can view the event from an attendee’s perspective.

Copy the Event URL

The event's shareable link is displayed here. Click Copy Event URL  to copy the event link.

Copy the Event ID

The event's ID is displayed here. Click Copy Event ID  to copy the event ID.

View your event performance

You can also view your event’s capacity, seeing how many attendees your event can hold.

After you publish your event, you can view your event’s performance. To view your event's performance, click View Your Event Performance. You will be directed to the Event Performance section of the host overview page.

How to manage the Launch a Successful Event section

During a live event, this section is not included in the host overview dashboard. You can access this before you publish an event and before a published event goes live (the day of the event).

Emails tab

1. Access the Launch a Successful Event section.
2. Under Emails, click Go to Emails.
   You will be directed to the Emails tab where you can configure emails for your speakers and other participants.

Invite Speakers/Alt Hosts

1. Access the Launch a Successful Event section.
2. Under Invite Speakers/Alt Hosts, click Go to Create Speakers.
   You will be directed to the Speakers tab where you can add speaker information and invite speakers and other participants to your event.

Branding

1. Access the Launch a Successful Event section.
2. Under Branding, click Go to Event Branding.
   You will be directed to the Event Branding tab where you can customize your event to represent your brand.

Q&A

1. Access the Launch a Successful Event section.
2. Under Q&A, click Go to Q&A Controls.
   You will be directed to the Meeting & Webinar tab where you can enable your attendees to ask questions during the event.

Polls

1. Access the Launch a Successful Event section.
2. Under Polls, click Go to Polls.
   You will be directed to the Session tab where you can engage your audience by creating polls.

Meeting & Webinar

1. Access the Launch a Successful Event section.
2. Under Meeting & Webinar, click Meeting & Webinar.
   You will be directed to the Meeting & Webinar tab where you can engage your audience by creating polls.

How to manage the Event Performance section

In this section, you can identify trends and patterns in registrations for the event.

Note: Once the event is started, you will see the Event Performance section moved to the top of the page.

Manage capacity

To the right of Event Performance, click Manage Capacity. You will be directed to the Registration Settings tab to manage your ticket permissions, quantity, visibility, and registration.

General Tickets Sold

The General Tickets Sold section measures the number of general tickets sold through attendee self-registration or pre-registration by hosts; this does not account for canceled or refunded tickets. This section shows all general tickets (regular users and non-host group tickets). It also shows the sum of general ticket quantities set aside by hosts (in the denominator).

When you click View More, you will be directed to the Analytics Registration & Ticketing tab.

Total Registrants

The Total Registrants section measures the number of unique registrants by attendee self-registration or pre-registration by hosts. The number does not account for canceled or refunded registrants. This includes general ticket holders, special roles, hosts, hub hosts, or co-editors.

When you click View More, you will be directed to the Analytics Registration & Ticketing tab.

Total Attendees

The Total Attendees section measures the total number of unique attendees who join the lobby or any event session by phone, mobile, or desktop client. This includes general ticket holders, special roles, hosts, hub hosts, or co-editors.

When you click View More, you will be directed to the Analytics Attendees tab.

Understand Zoom Sessions licensing

If you host free or paid events, using either the Zoom Sessions or Zoom Sessions Pay Per Attendee license model, you will be charged for the total number of attendees. You will not be charged for hosts, co-editors, or hub hosts. The specific number of attendees accountable toward your capacity is highlighted in the Total Attendees card.

Notes:

• For Zoom Sessions free or paid events, if you oversell your event and reach attendance capacity, some registrants may be prevented from joining.
• For Zoom Sessions Pay Per Attendee free or paid events, overage charges can apply if the number of attendees exceeds your pre-purchased credits.