Release notes for Zoom Virtual Agent

Last Updated:

Upcoming Release

Details about upcoming releases will be posted as they become available.

Current Release

January 18, 2023

  • General availability for Zoom Virtual Agent
    Zoom Virtual Agent is a Conversational AI and Chatbot Solution that works around-the-clock on multiple customer support channels to deliver fast, personalized customer resolutions, reduce call volumes to human agents, generate actionable analytics, and drive significant operational efficiencies. To learn more about Zoom Virtual Agent, visit the Zoom Virtual Agent product page and support page.

Previous Releases

Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.

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