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Managing Zoom Sessions Event Access

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Hosts can manage their Zoom Sessions event privacy and visibility on the Event Access page. They can select if they want their event to be public or private, and hosts can also choose if they want only authenticated users. 

Additionally, hosts can choose if anyone with the join link can access their event (by enabling the No sign-in is needed for joining the event option); they can even allow users without Zoom accounts to register.

Learn more about creating a Zoom Sessions event.

Notes:

  • All external SSO authentication profiles are created by the event organizer's account owner or admin in the Zoom web portal. Event organizers must notify registrants on the external SSO list.
  • When the event organizers allow users without Zoom accounts to register and issue fast-join tickets, users can join the event without authentication.

This article covers:

Prerequisites for managing Zoom Sessions Event Access

How to access the Zoom Sessions Event Access page

  1. Create a Zoom Sessions event or edit an upcoming event to access event setup.
  2. In the navigation menu, click the Event Access page.
    The Event Access page will appear.

How to manage the Event Access page

The Event Access page will display different settings, depending on the event's hub visibility settings, authentication method, and if the event is Free or Paid. It also depends on whether the event is private (authenticated users only can view the event) or public (all users can view the event). You can determine some of these settings when you begin to create a Zoom Sessions event.

Additionally, Zoom Sessions follows the host’s authentication choice from the Event Access tab. Whether attendees can view the event detail page, register, and join is determined by the host's selected authentication method.

When Zoom Sessions event is public (free and paid), hosts can enable guest identity and allow users without Zoom accounts to register for the event (with fast join links).

Note: Private (Internal) hubs cannot have public events; Authentication required will be automatically selected if your hub is an Internal hub. You must update your hub visibility settings to Public or contact the hub owner.

Manage private events

Private events only allow access to users who have signed in to their Zoom account. When an event is private, only users (signed in to Zoom or authenticated) with the private event's link can view and register for it. This is useful for hosts who want a limited, specific audience and want to keep their event more secure.

Private events are ideal for when you want to market your Zoom Sessions event privately and make it accessible to a specific audience such as members of an email group or social campaign. Private and restricted events are ideal for when you need to share sensitive information with a specific list of users, such as a sales kick-off or VIP event.

Note: When you want to make an event private, select that Authenticated users only can view the event.

View the different available settings for the following private event types:

Private paid events for authenticated users only

  1. Access the Event Access page.
  2. Under View Event, select the following option for a private event:
    • Authentication required: Only authenticated users can see your event.
  3. (Optional) Click the Accelerate Single Sign on toggle to enable or disable it.
    If your organization has a vanity URL with Zoom, you can enable the option to direct attendees to the vanity URL (after attendees click the group join link) instead of Zoom's sign-in page to accelerate authentication.
  4. (Optional) Under Join Event, select the Zoom account holders can join without signing in checkbox.
    Note: This option is only for attendees who will be joining the event with a self-registered ticket.
    When selected, users must be signed in to their Zoom account or specified email address/company domain to view/register for the event, but they don’t have to be signed in to join the Zoom Event, as they have completed authentication when registering. This will issue fast-join links for registrants to quickly join the event.
  5. Click Save.

Guest users can register for both free and paid events and follow the authentication process. The order confirmation email allows guests to access ticket management to check their ticket info, request cancellation, and contact the host.

Private free events for authenticated Zoom users only

  1. Access the Event Access page.
  2. Under View Event, select the following option for a private event:
    • Authentication required: Only authenticated users can see your event.
  3. Under Authenticated User Types, select Zoom account holders (Authenticate via Zoom.us).
    When selected, users must have a Zoom account and sign in through Zoom.
  4. Under Allow Specific users, select the checkboxes you want:
    • To add users to your event's invite list by email:
      Note: Only users added to the invite list can view and register for this ticket type.
      1. Select the Specified email addresses checkbox.
      2. Click + Add users.
        An Add Users to Invite List pop-up window will appear.
      3. Under Enter email addresses, enter email addresses of the users you want to invite, then press Enter. Click X by a user’s email address to remove the user.
      4. Click Save.
      5. (Optional) Click Add to add more users by email.
      6. (Optional) Click View to view your guest list, search for guests, or delete email addresses.
    • To import multiple users' emails to your event's invite list:
      1. Select the Specified email addresses checkbox.
      2. Click + Add users.
        An Add Users to Invite List pop-up window will appear.
      3. In the pop-up window, select Import email addresses from CSV.
      4. Click Import.
      5. Find and select the CSV file you want to import, then click Open.
      6. Once the CSV file has been imported, click Add.
      7. Click Save.
    • To add all users from a specified domain to your event’s invite list:
      1. Select the Specified company domains checkbox.
      2. Enter a valid domain.
        Note: For example, to invite all members of the ABC company (with members having name@abc.co email addresses), add abc.co as the domain. If you have multiple domains, separate them by commas in the text box.
    • To add users from your account, select the Members of my Zoom account checkbox.
  5. (Optional) Click the Accelerate Single Sign on toggle to enable or disable it.
    If your organization has a vanity URL with Zoom, you can enable the option to direct attendees to the vanity URL (after attendees click the group join link) instead of Zoom's sign-in page to accelerate authentication.
  6. (Optional) Under Join Event, select the Zoom account holders can join without signing in checkbox.
    Note: This option is only for attendees who will be joining the event with a self-registered ticket.
    When selected, users must be signed in to their Zoom account or specified email address/company domain to view/register for the event, but they don’t have to be signed in to join the Zoom Event, as they have completed authentication when registering. This will issue unique fast-join links for registrants to quickly join the event.
  7. Click Save.

Private free events with external authentication

When you select an external authentication method, all users must have a Zoom account or must be externally authenticated. 

  1. Access the Event Access page.
  2. Under View Event, select the following option for a private event:
    • Authentication required: Only authenticated users can see your event.
  3. Under Authenticated User Types, select the following:
    • Users authenticated via Identity Provider (IDP): Users must authenticate through a third-party authentication service.
  4. Under Select IDP, click the dropdown menu and select an external authentication profile that is configured in your account.
  5. (Optional) Under Allow Specific Users, select the checkboxes that you want:
    • To add users to your event's invite list by email:
      Note: Only users added to the invite list can view and register for this ticket type.
      1. Select the Specified email addresses checkbox.
      2. Click + Add users.
        An Add Users to Invite List pop-up window will appear.
      3. Under Enter email addresses, enter email addresses of the users you want to invite, then press Enter. Click X by a user’s email address to remove the user.
      4. Click Save.
      5. (Optional) Click Add to add more users by email.
      6. (Optional) Click View to view your guest list, search for guests, or delete email addresses.
    • To import multiple users' emails to your event's invite list:
      1. Select the Specified email addresses checkbox.
      2. Click + Add users.
        An Add Users to Invite List pop-up window will appear.
      3. In the pop-up window, select Import email addresses from CSV.
      4. Click Import.
      5. Find and select the CSV file you want to import, then click Open.
      6. Once the CSV file has been imported, click Add.
      7. Click Save.
  6. (Optional) Under Join Event, select the Zoom account holders can join without signing in checkbox.
    Note: This option is only for attendees who will be joining the event with a self-registered ticket.
    When selected, users must be signed in to their Zoom account or specified email address/company domain to view/register for the event, but they don’t have to be signed in to join the Zoom Event, as they have completed authentication when registering. This will issue unique fast-join links for registrants to quickly join the event.
  7. Click Save.

Manage public events

When your event is public and has general access (no restrictions), people with the event link can view and register for the event. Users both on and outside of your Zoom account can see your Zoom Sessions event and can join or register for it.

Notes:

  • When you want to make an event public, select that All users can view the event.
  • If your event belongs to an internal hub, you cannot select the All users option.

Public free/paid events for all users

Hosts can allow guest users to join both free and paid events.

  1. Access the Event Access page.
  2. Under View Event, select the following option for a public event:
  3. (Optional) Under Register Event, select the Allow user to register via Email One-Time Password (Email OTP) checkbox.
    When selected, users must input a verification code received in their email inbox—that can only be used once—to register for the event.
  4. Click Save.

Guest users can register for both free and paid events. The order confirmation email allows guests to access ticket management to check their ticket info, request cancellation, and contact the host.

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