Editing information in Billing Management

Zoom Events provides a centralized location to manage payment and billing information for all hubs in the Billing tab. From the centralized location, you can apply or remove the payment solution and billing information used for all hubs.

This article covers:

• How to link payment solutions
• How to set the billing address
• How to set Zoom Events cancellation policies

Prerequisites for editing information in Billing Management in Zoom Events

• Pro, Business, Enterprise, or Education account
• Zoom Events Unlimited license or Zoom Events Pay Per Attendee license
• Account owner or admin privileges

How to link payment solutions

1. Sign in to Zoom Events.
2. In the left navigation menu, click the top dropdown arrow  and select the hub you want to manage.
3. In the navigation menu, click Settings, then click Billing.
4. Click the Payout Methods tab.
5. Link a payment account:
   • Click Link New Account to add a new Stripe payment account.
   • Click Link New Account to add a new PayPal payment account.

How to set the billing address

1. Sign in to Zoom Events.
2. In the left navigation menu, click the top dropdown arrow  and select the hub you want to manage.
3. In the navigation menu, click Settings, then click Billing.
4. Click the Billing Information tab.
5. Enter the required information.
   Note: The hub owner can change the billing country and currency. The tax information can be updated as long as there is no payout method linked and no paid events have been published.
6. Click Save.

How to set Zoom Events cancellation policies

In the cancellation policy section of your hub, you can set the default cancellation policy for your Zoom Event.

Note: The cancellation policy can be modified when creating an event as well.

Learn more about setting Zoom Events cancellation policies.