Troubleshooting grid of dashes on video issue
Last Updated:
Issue
Some users while in a meeting may experience their video being covered with a grid of dashes.
Environment
Desktop client version 5.13.x
Resolution
- Sign in to your Zoom client.
- On the top right, click your profile picture, then select Settings.
- Click Video, then Advanced.
- Under Video Rendering Post Processing, select Disable.
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