Using network level monitoring with Zoom Node

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Zoom Node now supports Simple Network Management Protocol (SNMP) for monitoring with Node servers utilizing Zoom Phone Local Survivability (ZPLS), Zoom Meetings Hybrid, Meeting Connector, and Recording Connector modules. This allows admins to be able to integrate their Zoom Node instance with other network-level monitoring tools.

This article covers:

Prerequisites for using network-level monitoring with Zoom Node

  • Business, Education, or Enterprise account
  • Account owner or admin privilege
  • Deployed Node server 

How to create credentials for SNMP MIB

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Node Management then click Settings
  3. Under Monitoring, enable Use simple network management protocol (SNMP) to monitor Zoom Node devices
  4. The Create SNMP Credentials dialog box will display.
  5. For SNMP Version, select if the credentials will use Version 3 or Version 2c for SNMP.
  6. If using SNMP Version 3, enter the following:
    • Username: Enter the username that will be utilized for the credentials.
    • Authentication Password: Enter the password that will be utilized for the credentials
    • Privacy Password: Enter the privacy password utilized for encryption
    Note: This is not required if using SNMP version 2c.
  7. Click Save.
    Once the credentials have been created, a new window will appear with the created credentials.
  8. (Optional) Next to Authentication Password or Privacy Password, click Copy to copy the passwords to your clipboard.
  9. Click Download, to download the MIB file. 

Metrics available via command

Service Metrics Command
HMMR Service Status

snmpwalk -v 3 -u[username]@[authpassword] -a SHA-256 -A [username]@[authpassword] -x AES -X [privacypassword] -l authPriv [IP] ZOOM-NODE-SNMP-MIB::ServiceStatus-mmr-1

HMMR Client Count

snmpwalk -v 3 -u[username]@[authpassword] -a SHA-256 -A [username]@[authpassword] -x AES -X [privacypassword] -l authPriv [IP] ZOOM-NODE-SNMP-MIB::ClientCountPeak-mmr-1

HMMR Meeting Count snmpwalk -v 3 -u[username]@[authpassword] -a SHA-256 -A [username]@[authpassword] -x AES -X [privacypassword] -l authPriv [IP] ZOOM-NODE-SNMP-MIB::MeetingCountPeak-mmr-1
HMMR P2P Client Count snmpwalk -v 3 -u[username]@[authpassword] -a SHA-256 -A [username]@[authpassword] -x AES -X [privacypassword] -l authPriv [IP] ZOOM-NODE-SNMP-MIB::P2pClientCountPeak-mmr-1
Zproxy Service Status snmpwalk -v 3 -u[username]@[authpassword] -a SHA-256 -A [username]@[authpassword] -x AES -X [privacypassword] -l authPriv [IP] ZOOM-NODE-SNMP-MIB::ServiceStatus-zproxy-1
System CPU

snmpwalk -v 3 -u[username]@[authpassword] -a SHA-256 -A [username]@[authpassword] -x AES -X [privacypassword] -l authPriv [IP] ZOOM-NODE-SNMP-MIB::systemStats

System Memory

snmpwalk -v 3 -u[username]@[authpassword] -a SHA-256 -A [username]@[authpassword] -x AES -X [privacypassword] -l authPriv [IP] ZOOM-NODE-SNMP-MIB::memory

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