Zoom Clips admin guide

Zoom Clips offer a convenient solution for capturing both personal video and screen activities, allowing users to effortlessly share their recordings with others. This feature is particularly valuable when demonstrating product features or showcasing various functionalities. Users can conveniently access their Clips through their client or web portal, and receive notifications about views, comments, and replies related to their Clips. The feature can be enabled or disabled at the account, group, or user level and is available for public beta.

Note: To use Zoom Clips follow this guide.

This article covers:

• How to enable or disable Clips
  • Enable or disable Clips for your entire account
  • Enable or disable Clips for a group of users
  • Enable or disable Clips for a specific user
• How to access and manage clips for your account
  • Search for clips created by your users
  • Identify clips created by your users
  • Manage clips created by your users
  • Share clips created by your users
  • Access deleted clips in your account

Prerequisites for enabling Clips

• Basic, Zoom One Pro, Zoom United Pro, Zoom United Business, Zoom One Business, Zoom One Business Plus, Zoom United Enterprise, Zoom One Enterprise, or Zoom One Enterprise Plus account
• Account owner or admin privileges

How to enable or disable Clips

You can enable or disable Clips at the account, groups, or user level and lock the feature to prevent users from changing it.

Enable or disable Clips for your entire account

1. Sign in to the Zoom Web portal.
2. In the navigation menu, click Account Management, then Account Settings.
3. On the top of the page, click the Clips tab.
4. To the right of the following features, click the toggle to enable or disable the setting.
   • Clips: Enable Clips for your entire account.
   • Allow users who can access clips to download clips: Allow users who have access to Clips to download their recordings.
     Note: If disabled, only admins will be able to download Clips in their account.
   • Notify the clip owner when there is the first viewer: The owner of the clip will receive an email notification when there’s a first view of their Clips.
   • Notify the clip owner when receiving a new comment: The owner of the clip will receive an email notification for any new comment added to the Clips.
   • Notify the clip owner or viewer when receiving a reply: The clip owner or viewer will be notified by email about new replies to comments on the Clips.
5. (Optional) To the right of Clips, click the lock icon to prevent your users from changing the setting.
6. (Optional) If Clips is disabled and locked, click the eye icon to make Clips invisible for your entire account.
   Note: The Clips tab will not appear in the Zoom Web portal or desktop client of your users, but as an admin, you’ll still be able to access the setting in your portal to enable it when desired. This option is only available at the account level.

Enable or disable Clips for a group of users

1. Sign in to the Zoom Web portal
2. In the navigation menu, click User Management, then Groups.
3. Click the name of the group you want to enable Clips for.
4. Click the Clips tab.
5. To the right of the following features, click the toggle to enable or disable the setting.
   Note: If any of those toggles is greyed out and cannot be changed, the setting is locked at the account level and needs to be changed at that level.
   • Clips: Enable Clips for your group.
   • Allow users who can access clips to download clips: Allow users who have access to Clips to download their recordings.
     Note: If disabled, only admins will be able to download Clips recorded in their account.
   • Notify the clip owner when there is the first viewer: The owner of the clip will receive an email notification when there’s a first view of their clips.
   • Notify the clip owner when receiving a new comment: The owner of the clip recording will receive an email notification for any new comment added to the clip.
   • Notify the clip owner or viewer when receiving a reply: The clip owner or viewer will be notified by email about new replies to comments on the Clips.
6. (Optional) To the right of Clips, click the lock icon to prevent users in the group from changing the setting.

Enable or disable Clips for a specific user

1. Sign in to the Zoom Web portal.
2. In the navigation menu, click User Management, then Users.
3. Click the email/name ID of the user you want to enable Clips for.
4. Click the Settings tab.
5. Click Zoom Clips.
6. To the right of the following features, click the toggle to enable or disable the setting.
   Note: If any of those toggles is greyed out and cannot be changed, the setting is locked at the account or group level and needs to be changed at those levels.
   • Clips: Enable or disable Clips for the user.
   • Notify me when there is the first viewer: The user will receive an email notification when there’s a first view of their clips.
   • Notify me when receiving a new comment: The user will receive an email notification for any new comment added to their clips.
   • Notify me or viewer when receiving a reply: The user or viewer will be notified by email about new replies to comments on their Clips.

How to access and manage clips for your account

To access the list of clips created by your users, follow these steps.

1. Sign in to the Zoom Web portal.
2. In the navigation menu, click Account Management, click Clip Management, then proceed to one of the following sections.
   The list of clips for your entire account will display.

Search for clips created by your users

1. In the Search By Clip Name or Tag box, enter the name of the clip you’re looking for or in the Owner box, enter the name of the owner.
2. (Optional) Click Advanced Search, then filter the date as follow:
   • In the Any time box, leave the default or select, Last 30 days, Last 60 days, or Last 120 days.
   • Select a Created from date To date.
3. Click Search.

Identify clips created by your users

To identify clips created by your users, view the following columns:

• Name: Title given to the clip.
• Owner: Name of the owner of the clip.
• File Size: Size of the clip.
• Creation time: Time period from the current date/time the clip was created.

Manage clips created by your users

You can manage clips in your account, by renaming them, changing their thumbnails, and deleting them. Follow the steps below:

To the far right of a clip, click the more icon (), then select one of the following:

• Rename: Rename the title of the clip.
  Note: Up to 50 characters can be used.
• Change thumbnail: Move/Adjust the default image or click the change icon to select an image from your computer, then click Select as Cover.
• Download mp4 file: Download the clip on your computer.
• Move to Trash: Delete the clip.

Share clips created by your users

To the far right of a clip, click the share icon  , then do the following:

1. Enter the email address of the user to share the clip with, or
2. Click Copy Link to share the link as you wish.
3. To the right of Copy Link select one of the following:
   • Anyone with the link can view: Allow anyone to view the clip without restriction.
   • Anyone at Your Organization: Allow only members within your account to view the clip.
   • Only invited members can access this clip: Only invited members by specific emails can view the clip.

Access deleted clips in your account

After deleting a clip, it will be accessible for 30 days from the date it was deleted, then will be permanently deleted. To access deleted clips for your account, follow these steps.

1. On the top of the page, click the trash icon  .
   The list of your deleted clips will display.
2. Identify the following:
   • Name: Name of the clip.
   • Owner: Name of the owner of the clip.
   • File Size: Size of the clip.
   • Creation Time: Time period from the current date/time the clip was created.
   • Delete Time: Time period from the current date/time the clip was deleted.
3. To the far right of a clip, click the more icon (  ), then select one of the following:
   • Restore: Retrieve the clip from the trash.
   • Deleted: Permanently delete the clip.
4. On the top right of the page, click Empty Trash, to permanently delete all clips at once from your account.