At Zoom, we are hard at work to provide you with the best 24x7 global support experience during this pandemic. As part of this ongoing commitment, please review our updated Support Guidelines.



System requirements for iOS, iPadOS, and Android Follow

Overview

This article lists the requirements for using the Zoom Mobile App on iOS, iPadOS, and Android.

This article covers:

Equipment

  • An Internet connection – WiFi (a/g/n/ac) or wireless (3G or 4G/LTE)
  • (Optional) Bluetooth wireless speakers and microphone
    Note: See the list of supported devices.

Supported operating systems

  •  iOS 8.0 or later:
    • Send and receive video using front or rear camera
    • iPhone 4 or later, iPad Pro, iPad Mini, iPad 2 or later, iPod touch 4th Generation, iPhone 3GS (no front facing camera)
  • iPadOS 13 or later
  • Android 5.0x or later

Supported browsers for web start

  • iOS/iPadOS: Safari5+, Chrome
  • Android: Webkit (default), Chrome

Processor requirement

  • Any 1 Ghz single core processor or better (non-Intel)

Bandwidth recommendations

The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network.  It will automatically adjust for 3G or WiFi 

Recommended bandwidth over WiFi:

  • For high-quality video: 1.0 Mbps/600kbps (up/down)
  • For 720p HD video: 2.6 Mbps/1.8 Mbps (up/down)
  • For 1080p HD video: 3.8 Mbps/3.0 Mbps (up/down)
  • For gallery view receiving: 2.0 Mbps (25 views), 4.0 Mbps (49 views)