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New updates for Cloud Room Connector (CRC) Follow

Upcoming Release

Details about upcoming releases will be posted as they become available.


Current Release

Date: November 13th, 2020 for all data centers.
Version: 4.4.6619.20201110

Resolved issues

  • SIP/H.323 Endpoint dropped from meetings when activating custom language interpretation channels
    Resolves the issue of endpoints being dropped from meetings after selecting a custom language in the Language Interpretation section of the meeting controls.

Previous Releases

Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.

Date: October 30th, 2020 for all data centers.
Version: 4.4.6599.20201028

New and enhanced features

  • Support for Language Interpretation feature
    If language interpretation is being provided, a meeting attendee connecting from an H.323/SIP device can select another audio channel to hear the meeting language translated.
  • Improved Host controls and UX improvements
    In-meeting host controls have been improved and consolidated to its own menu. New options have also been added, including ending the meeting for all participants, locking/unlocking the meeting, and muting participants upon entry. This also includes options for viewing participant lists for in-meeting and waiting room participants.
  • UI improvements for Gallery View
    Gallery view will now highlight and move the currently speaking participant to the beginning of the first page of the Gallery view.

Resolved issues

  • Issues with encrypted chat when joining Breakout Rooms
    Resolves issues for H.323 devices, which were unable to view chat messages in Breakout Rooms, when encryption is enabled.
  • Minor bug fixes

Date: October 2nd, 2020 for all data centers
Version: 4.4.6553.20200923

New and enhanced features

  • Removing Video Mute Icon for Webinar Attendees
    When attending a webinar where the participant is an attendee, the video mute icon will not be persistent.

Resolved issues

  • Dial String parameters not being recognized when Waiting Room is activated
    Resolves the issue where when devices join meetings, with layout parameters in the dial string, those layout options are not recognized if Waiting Room is enabled for the meeting.
  • Minor bug fixes
  • Security enhancements

Date: August 30th, 2020 for all data centers.
Version 4.4.6511.20200826

Changes to Existing Features

  • Support for AES-GCM-256 encryption for SIP-based calls
    Adds AES-256-GCM support for devices connecting to Conference Room Connector via the SIP protocol.

Resolved Issues

  • DTMF Tones not being recognized when dialing a meeting
    Resolves the issue where DTMF tones are not recognized by IVR when dialing into a meeting.
  • Minor bug fixes
  • Security Enhancements

Date: August 18th, 2020
Version 4.4.6494.20200817

Resolved issues

  • Minor bug fixes

Date: August 16th, 2020
Version 4.4.6491.20200812

Changes to existing features

  • View-only attendee message when joining a webinar
    When joining a webinar as an attendee from a SIP/H.323 endpoint, a temporary message will display, notifying the participants that they are a view-only attendee.

Resolved issues

  • SIP/H.323 endpoints displaying address for device/room system name
    Resolves the issue where some devices displayed their address instead of the device/room system name.
  • Initial audio prompt not playing when joining a meeting
    Resolves the issue where the “Welcome to Zoom” initial audio prompt would not play when joining a meeting from a SIP/H.323 endpoint.
  • Unable to restart cloud recordings
    Resolves the issue for SIP/H.323 endpoints unable to restart a cloud recording, after initially stopping the recording.
  • Minor bug fixes
  • Security enhancements

Date: July 23rd, 2020
Version: 4.4.6464.20200723

Resolved Issues

  • Waiting Room Host features re-enabled
    Resolved the issues that were being caused by Waiting Room Host features, and those features have been re-enabled.

Date: July 19th, 2020
Version 4.4.6449.20200717

Resolved Issues

  • Temporary removal of Waiting Room host features
    Waiting Room host features will be temporarily removed from H.323/SIP devices connecting to meetings using the host key. This is due to issues with audio and video feeds with other Zoom participants. This feature will be re-enabled at a future date, once the issue is resolved.
  • Minor bug fixes

July 5th, 2020
Version: 4.4.6403.20200630

Resolved issues

  • Minor bug fixes

June 28th, 2020
Version:  4.4.6389. 20200624

Changes to existing features

  • Managed SIP/H.323 devices not recognized as a guest
    SIP/H.323 devices can now have their IP addresses set in an Allowed list, so they bypass the Waiting Room automatically if set up by an account admin. This feature is still in Beta, please contact Support or your CSM for more information on using this feature.

Resolved Issues

  • Speaker outline misaligned when viewing Gallery view
    Resolves the issue that when using Gallery view, the green box that highlights the participant speaking is misaligned.
  • Minor bug fixes

June 5th, 2020
Version: 4.4.6337.20200603

New and enhanced features

  • AES-256-CBC device encryption (SIP) support
    Adds AES-256-CBC for SIP devices connecting to Conference Room Connector.
  • Ability to view Live Transcripts
    Adds support for viewing live transcripts of participant audio feeds, while in-meeting.
  • View connected data center within the Meeting menu
    Displays the data center the device is connected, at the top of the in-meeting controls menu.
  • Updated 1-Person Meeting Screen
    Updated the screen with additional information when the CRC device is the only participant in a meeting.

Changes to existing features

  • Audio prompt to enter host key, if joining before the host
    If an H.323/SIP device joins a meeting before the host, and Join Before Host is not enabled, there will be an audio prompt to enter the host key.
  • Audio prompt for entering a password
    If an H.323/SIP device joins a meeting that requires a password and does not add the password in the dial string, there will be an audio prompt to enter the password at the meeting splash screen.
  • Warning message if Mute Participants Upon Entry is enabled
    If an H.323/SIP device joins the meeting with Mute participants upon entry, a warning message that the device is muted will be displayed, with an option to unmute the device.
  • Require consent of the host mutes and then unmutes a participant
    If the host mutes and then unmutes a participant individually, the participant will now receive a prompt, asking them to consent to be unmuted.

Resolved issues

  • Unable to start video as host during a webinar
    Resolves the issue where codecs who join the webinar as host (using the host key), were unable to start their video.
  • Minor bug fixes

May 8th, 2020
Version 4.4.6272.20200508

Resolved issues

  • Minor bug fixes

April 30th, 2020
Version: 4.4.6259.20200430

Resolved issues

  • Issues entering meeting passwords when joining from a codec
    Resolve issues where codecs were prompted to re-enter the meeting ID after entering the passcode for a meeting.
  • Audio issues with Cisco Jabber devices joining via SIP.
    Resolves issues with certain Cisco Jabber configurations, where after joining via SIP, the codec would drop audio after 15 minutes.
  • Security enhancements
  • Minor bug fixes

Apil 25th, 2020
Version 4.4.6232. 20200423

New and enhanced features

  • AES 256-bit GCM encryption support
    Zoom is upgrading to the AES 256-bit GCM encryption standard, which offers increased protection of your meeting data in transit and resistance against tampering. This provides confidentiality and integrity assurances on your Zoom Meeting, Zoom Video Webinar, and Zoom Phone data. This feature will be automatically enabled for all accounts on May 30. For H.323/SIP devices, GCM encryption will be used between the Cloud Room Connector and the Meeting connector, to ensure codec compatibility.

Resolved issues

  • Security enhancements
  • Minor bugs

April 19th, 2020
Version 4.4.6208. 20200417

New and enhanced features

  • Limit Cloud Room Connector locations
    Admins can limit the Cloud Room Connector locations that their users can connect to, when joining or hosting a meeting from an H.323/SIP device.

Resolved issues

  • Minor bugs

April 5th, 2020
Version: 4.4.6200.20200403

New and enhanced features

  • Admit all option for Waiting Room
    You can now admit all participants from the Waiting Room when starting a meeting from an H.323/SIP device as host.

March 27th, 2020 for all locations
Version 4.4.6181.20200319

Resolved issues

  • Minor bug fixes

March 15th, 2020 for all locations
Version 4.4.6178.20200311

Resolved Issues

  • Bug fixes related to audio quality
    Resolves audio issues causing dropped audio packets and unmute commands to fail.
  • Minor bug fixes

March 7th, 2020 for US West, China, India, EMEA, Australia, Hong Kong, Brazil, and Canada
March 14, 2020 for US East
Version  4.4.6145.20200303

New and enhanced features

  • 1080p support
    Full High Definition video, 1080p, can now be sent and received. This feature is limited availability. For Business, Education, or Enterprise plan customers who would like to be considered for this feature, please contact Zoom Support.
  • Starleaf endpoint support
    Official support for the GT Mini 330 for joining Zoom Meetings via H.323/SIP protocols.
  • Support for Video Sharing
    Official support for H.323/SIP devices screen sharing video clips in meeting. 
  • Use CRC License as an Attendee without Pairing Code
    If an H.323/SIP device has been provisioned via the Zoom API Connector, when the device joins a meeting hosted by an account without a CRC license, it will utilize the Attendee’s license instead.
  • OPUS audio codec support
    Support for the OPUS audio codec for SIP endpoints, joining Zoom Meetings.

Resolved issues

  • Minor bug fixes

February 21, 2020 for US West, China, India, EMEA, Australia, Hong Kong, Brazil, and Canada
February 28, 2020 for US East
Version  4.1.5490.20200216

Changes to existing features

  • Updated Cloud Room Connector Splash Screen for Zoom Gov (FedRAMP) Users
    The CRC splash screen has been updated for Zoom Gov users. When Zoom Gov (FedRAMP) users, dial the H.323/SIP meeting splash screen, the web portal URL for use with the pairing code, utilizing the Zoom for Government domain.

Resolved issues

  • Minor bug fixes

February 7, 2020 for all data centers
Version 4.1.5466.20200205

Resolved issues

  • Minor bug fixes

December 20, 2019 for US West, China, India, EMEA, Australia, Hong Kong, Brazil, and Canada
December 27 for US East
Version 4.1.5290.20191127

New and Enhanced Features 

  • Play sound when participants join or leave
    H323 or SIP devices will now hear a sound when participants join or leave a meeting if the meeting host has enabled this setting in the Zoom web portal. 

Resolved Issues

  • Minor bug fixes

November 8, 2019 for US West, China, India, EMEA, Australia, Hong Kong, Brazil, and Canada
November 15, 2019 for US East
Version  4.1.5243. 20191105

New and Enhanced Features

  • Dial String Option to Set Name during Dial Out
    During dial out, users can now add the dial string option name= to set a unique name which will be displayed to the recipient. By default, the name is “zoomapp”.

Resolved Issues

  • Minor Bug Fixes

September 27, 2019 for US West, China, India, EMEA, Australia, Hong Kong, Brazil, and Canada
October 4, 2019 for US East
Version 4.1.5144.20190925

Resolved Issues

  • Minor Bug Fixes

August 24, 2019 for US West, China, India, EMEA, Australia, Hong Kong, Brazil, and Canada
August 31, 2019 for US East
Version 4.1.4982.0820

Resolved Issues

  • Minor Bug Fixes

July 26, 2019 for US West, China, India, EMEA, Australia, Hong Kong, Brazil, and Canada
August 4, 2019 for US East
Version 4.1.4968.0722

New and Enhanced Features 

  • Prevent CRC Participants from Rejoining after being Removed
    CRC Participants will no longer be able to rejoin a meeting after being removed by the host, unless the host has the “Allow removed participants to rejoin” option enabled. 

Resolved Issues

  • Minor Bug Fixes

July 13, 2019 for all locations
Version 4.1.4947.0713

New and Enhanced Features

  • Improved Support for the 3rd Party Encryption Web Setting
    While the Zoom cloud now requires encryption, CRC endpoints follow the web setting Require Encryption for 3rd Party Endpoints (H.323/SIP), which was previously named End-to-End Encryption. When turned On, encryption will be required for any device connecting to Zoom. When turned Off, 3rd party devices (H323/SIP) can connect to Zoom without encryption but the Zoom Client and Zoom Rooms will still leverage encryption.

June 13, 2019 for US East
June 20, 2019 for US West, China, India, EMEA, Australia, Hong Kong, Brazil, and Canada
Version 4.1.4945.0613

Resolved Issues

  • Minor Bug Fixes

May 5, 2019 for US West, China, India, EMEA, Australia, Hong Kong, Brazil, and Canada
May 12, 2019 for US East
Version 4.1.4926.0426

New and Enhanced Features

  • Consent to Being Recorded Confirmation
    Once enabled through meeting settings, meeting participants will be notified that their meeting is being recorded and will have the option to consent to being recorded or leave the meeting. The recording consent information will be included in the Active Host report.
  • Support for Breakout Rooms
    SIP and H.323 devices can now join breakout rooms.
  • Ability for meeting host to stop a Room System’s content share
    The host can now stop the Room System content sharing from the Zoom desktop client  without starting another content share.

Resolved Issues

  • Minor Bug Fixes

April 8, 2019 for all locations
CRC Version 4.1.4905.0325

New and Enhanced Features

  • Support for High Speed Callout
    You can now utilize high speed dialing for CRC devices by adding the dtmf tone <remote-IP>;cmd=100002 when calling out to an H.323 or SIP device.

March 15, 2019 - March 24, 2019 CRC Version 4.1.4903.0313

Resolved Issues

  • Minor bug fixes

February 1, 2019 for US West, China, India, EMEA, Australia, Hong Kong, Brazil and Canada
February 9, 2019 for US East
CRC Version 4.1.4880.0126

Resolved Issues

  • Minor bug fixes

January 20, 2019 for US West, China, India, EMEA, Australia, Hong Kong, Brazil and Canada
January 27, 2019 for US East
CRC Version 4.1.4861.0115

New and Enhanced Features

  • Show a Network Indicator for Far End Participants
    The device display will now show an indicator of the stability of the far end participant’s network. A poor network connection is shown as red, a normal network connection is orange, and a good network connection is white.
  • Announcement that the Meeting is being Recorded
    When a CRC device joins a Zoom meeting with automatically recording enabled, they will now hear an audible announcement that the meeting is being recorded.
  • Show an Indicator that the Recording is Paused

Resolved Issues

  • Minor Bug Fixes

January 19, 2018
Cloud Room Connector Version 4.1.4846.0111

Resolved Issues

  • Minor bug fixes

December 28, 2018
Cloud Room Connector Version 4.1.4842.1228

New and Enhanced Features

  • Use CRC License as an Attendee
    Meeting attendees with a CRC license can now use their CRC license when the meeting host does not have a CRC license. To use the license as an attendee, join the meeting from the CRC device, then go to zoom.us/meeting/rooms, and login to your Zoom account. Enter the meeting ID and the pairing code displayed on the device splash screen to join into the meeting.

Resolved Issues

  • Minor bug fixes

November 30, 2018 - December 9, 2018
Cloud Room Connector Version 4.1.4827.1203

New and Enhanced Features

  • Use CRC License as an Attendee
    Meeting attendees with a CRC license can now use their CRC license when the meeting host does not have a CRC license. To use the license as an attendee, join the meeting from the CRC device, then go to zoom.us/meeting/rooms, and login to your Zoom account. Enter the meeting ID and the pairing code displayed on the device splash screen to join into the meeting.

Resolved Issues

  • Minor bug fixes

November 3-11, 2018
Cloud Room Connector Version 4.1.4801.1029

New and Enhanced Features

  • DTMF Handling Improvements for H.323
    Zoom will now automatically detect if DTMF signals should be sent in-band or out-of-band for H.323 calls.

Resolved Issues

  • Fixed an issue with calling out to a SIP endpoint with multiple SRV records
  • Fixed an issue where some SIP endpoints did not receive HD video

September 14-15, 2018
Cloud Room Connector: 4.1.4772.0912

New and Enhanced Features
  • DTMF Handling Improvements for Call Out
    Zoom will not automatically detect if DTMF signals should be sent in-band or out-of-band when using callout
Resolved Issues
  • Bug Fixes

August 31, 2018 - September 9, 2018
Cloud Room Connector: 4.1.4771.0830

Fixed in this release

  • Minor bug fixes.

August 25, 2018 - September 2, 2018
Cloud Room Connector: 4.1.4757.0821

New and Enhanced Features

  • Set H.323/SIP devices to Join Webinar as a Panelist or Attendee
    Account owners and admins can configure whether H.323 and SIP devices join webinars as a panelist or as an attendee. This can be set on the H.323/SIP Configuration page within the Zoom web portal.

Fixed in this release

  • Minor bug fixes.

March 31, 2018 and April 7, 2018

Cloud Room Connector: 2.5.4626.0329

Fixed in this release

  • Minor bug fixes.

March 24, 2018 and March 31, 2018

Cloud Room Connector: 2.5.4496.0317

Fixed in this release

  • Minor bug fixes.

March 10, 2018

Cloud Room Connector: 2.5.4487.0228

Fixed in this release

  • Minor bug fixes.

December 10, 2017

Cloud Room Connector: 2.5.4328.1127

Fixed in this release

  • Minor bug fixes.

October 11, 2017

Cloud Room Connector: 2.5.4258.1011

Fixed in this release

  • Minor bug fixes.

August 26, 2017

Cloud Room Connector: 2.5.4220.0823

Fixed in this release

  • Minor bug fixes.

July 29, 2017 

Cloud Room Connector: 2.5.4176.0725

Fixed in this release

  • Minor bug fixes.

July 2, 2017 

Cloud Room Connector: 2.5.4147.0628

Fixed in this release

  • An issue that allowed a user to record a meeting when cloud recording was disabled has been resolved.
  • Hosts no longer need to re-enter the host key to start recording if they have already provided the host key in the dial string.
  • An issue in which a meeting did not time out after becoming inactive has been resolved. See Meeting Time Out for additional information.
  • Minor bug fixes.

June 10, 2017

Cloud Room Connector: 2.5.4079.0601

Fixed in this release

  • Minor bug fixes

April 10th, 2017 

Change to an existing feature

  • Chat content is no longer shown by default

Fixed in this release

  • Minor bug fixes

March 17, 2017

Cloud Room Connector: 2.5.3920.0316

Features Added

  • Support for closed captioning display during meetings
  • Show/Hide chat content
  • Ability to start and stop your video

Fixed in this release

  • Minor bug fixes

Jan. 2, 2017

Cloud Room Connector: 2.5.3777.1223

Features Added

  • Video Layout Option: Active Presence
    • The Zoom Cloud Room Connector now supports a layout displaying the large active speaker with a bottom view of up to 5 video thumbnails of the most recent participants.
  • Share Control
    • A room system is no longer able to initiate screen sharing while another participant is sharing their screen during the meeting.

Fixed in this release

  • Room connector controls will follow the host's recording settings.
  • Fixed video issues for Polycom VSX 7000

Jan. 2, 2017

Cloud Room Connector: 2.5.3777.1223

Features Added

  • Video Layout Option: Active Presence
    • The Zoom Cloud Room Connector now supports a layout displaying the large active speaker with a bottom view of up to 5 video thumbnails of the most recent participants.
  • Share Control
    • A room system is no longer able to initiate screen sharing while another participant is sharing their screen during the meeting.

Fixed in this release

  • Room connector controls will follow the host's recording settings.
  • Fixed video issues for Polycom VSX 7000

Nov 27, 2016

Cloud Room Connector: 2.5.3710.1117

  • Support far end camera control
  • Other minor enhancements
  • Bug fixes

Sept 21, 2016

Cloud Room Connector: 2.5. 3616.0921

  • Support Room system stopping and starting video
  • Support Mute-On-Entry
  • Bug Fixes

June 30, 2016

Cloud Room Connector: 2.5. 3445.0629

  • Fixed Crash Issue
  • Other Bug Fixes

June 12, 2016

Cloud Room Connector: 2.5. 3377.0603

  • Bug Fixes
  • Adjustments to SIP protocol content sharing logic
  • General enhancements

March 3, 2016

Cloud Room Connector: 2.5.3010.0226

  • Support displaying participant name on room system.
  • Change to active speaker mode when host spotlights a speaker.
  • Show recording indicator when meeting is recording.
  • Other minor enhancements
  • Bug fixes

Jan 30, 2016

Cloud Room Connector: 2.5.2831.0127

  • Enlarge content view
  • Other minor enhancements
  • Bug fixes

Dec 24, 2015

Cloud Room Connector: 2.5.2667.1224

  • Fix the Tandberg Edge 95 issue. It now can receive 720p.
  • Bug fixes
  • Minor enhancements

Nov 23, 2015

Cloud Room Connector: 2.5.2527.1123

  • Fix tickets
  • Other improvements

Sept 19, 2015

Cloud Room Connector: 2.5.2188.0916

  • Bug Fixes

Aug 26, 2015

Cloud Room Connector: 2.5.2127.0826

  • Support attendee on-hold
  • Hide non-video indicator when there are no non-video participants
  • Bug Fixes

Aug 5, 2015

Cloud Room Connector: 2.5.2048.0804

  • Support auto-cloud record for H.323/SIP only meetings
  • Support host-key in call string
  • Bug fixes

July 10, 2015

Cloud Room Connector: 2.5.2015.0710

  • Support start meeting with Host Key
  • Bug fixes

June 7, 2015

Cloud Room Connector: 2.5.1977.0602

  • Support H.263+ decoding in content sharing
  • Bug fixes

May 3, 2015

Cloud Room Connector: 2.5.1936.0429

Apr 11, 2015

Cloud Room Connector: 2.5.1897.0409

Jan 31, 2015

Cloud Room Connector: 2.5.1730.0130

  • BFCP enhancements
  • Bug fixes

Dec 27, 2014

Cloud Room Connector: 2.5.1616.1223

Nov 17, 2014

Cloud Room Connector: 2.5.1396.1113

  • H.245 Control Channel set to fixed ports on H.323 calls
  • Bug fixes

Oct 12, 2014

Cloud Room Connector: 2.5.1302.1010

  • Improved content sharing
  • SIP BFCP improvements
  • Bug fixes

Sep 22, 2014

Cloud Room Connector: 2.5.1255.0915

  • Improved encryption on H.239 content
  • Content sharing improvements
  • Bug fixes

Sep 8, 2014

Cloud Room Connector: 2.5.1239.0905

  • Fixed an issue with H.263 content sharing
  • Improved content sharing
  • Bug fixes

Aug 18,2014

Cloud Room Connector: 2.5.1195.0818

  • Enhanced screen sharing quality

July 20, 2014

Cloud Room Connector 2.5.1042.0717

  • Support H.239 dual-stream (content) by default
  • Fixed an issue with BFCP

July 13, 2014

Cloud Room Connector 2.5.1016.0712

  • Added BFCP dual-stream support for SIP calls
  • User Interface change
  • Bug fixes

June 8, 2014

Cloud Room Connector 2.5.853.0605

  • Added H.235 encryption support
  • Fixed content sharing resolution issues
  • Fixed content channel open/close issues in RMX 2000
  • Fixed auto content sharing issue in Sony and LifeSize units

Apr 26, 2014

Cloud Room Connector 2.5.650.0425

  • Added H.239 support
  • Fixed menu auto popup issue
  • Allow dial string to set default layout
  • Video codec enhancement: 720p at below 768kbps if network allows
  • Bug fixes

Feb 16, 2014:

Cloud Room Connector 2.5.95.0214

  • Added fixes for Sony, Tandberg, Connect Sound with ##, and audio setup

Jan 22, 2014:

Cloud Room Connector 2.5.43.0116

  • Virtual Room Connector 2.0.35295.0107

Dec 15, 2013:

Cloud Room Connector 2.0.34766.1213

  • Virtual Room Connector 2.0.34780.1213

Jul 29, 2013

  • Cloud Room Connector 2.0.26386.0725

Jul 18, 2013

  • Cloud Room Connector 2.0.25931.0717

Jul 3, 2013

  • Cloud Room Connector 2.0.25363.0703