Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.

Important: Starting September 27, Zoom will require that all meetings have a Passcode or a Waiting Room enabled for accounts with a single licensed user, Pro accounts with 2 or more licenses, and Business accounts with 10-100 licenses. For further information, please see our reference our Frequently Asked Questions.



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Zoom Video Communications, Inc. provides a cloud-based HD meeting service for high quality video conversations and screen sharing at work and at home.

A growing number of businesses, small and large, use Zoom for a variety of use cases – team meetings, sales interaction, marketing events, group mediation, product training and customer support.

Zoom places security as the highest priority in the lifecycle operations of its public and hybrid cloud networks.  Zoom attains to continually provide a robust set of security features to meet the requirements of businesses for safe and secure HD meetings.

The purpose of this document is to provide information on the security features and functions that are available with Zoom.

The reader of this document is assumed to be familiar with Zoom functionalities related to video conferencing, web meetings and video chats. 

Please see document.