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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to https://support.zoom.us/hc/articles/201362003 for available contact options.

Affected components: Zoom Support Center

Joining a Zoom video call Follow

In this article, we will discuss how to join an online meeting through an email invite, an instant messaging invite, from the browser, from the Zoom desktop and mobile application, from a landline or mobile phone, or with a H.323 or SIP device.

Before joining a Zoom meeting on a computer or mobile device, you can download the Zoom app from our Download Center. Otherwise, you will be prompted to download and install Zoom when you click a join link.

You can also join a test meeting to familiarize using Zoom.

Prerequisites for joining a virtual meeting

Each meeting has a unique 9, 10, or 11-digit number called a meeting ID that will be required to join a Zoom meeting.

If you are joining by telephone, you will need the teleconferencing number provided in the invite.

How to join a Zoom meeting on desktop

  1. Open the Zoom desktop client.
  2. Join a meeting using one of these methods:
    • Click Join a Meeting if you want to join without signing in.
    • Sign in to Zoom then click Join.
  3. Enter the meeting ID number and your display name.
    • If you're signed in, change your name if you don't want your default name to appear.
    • If you're not signed in, enter a display name.
  4. Select if you would like to connect audio and/or video and click Join.
  1. Open the Zoom desktop client.
  2. Join a meeting using one of these methods:
    • Click Join a Meeting if you want to join without signing in.
    • Sign in to Zoom then click Join.
  3. Enter the meeting ID number and name.
    • If you're signed in, change your name if you don't want your default name to appear.
    • If you're not signed in, enter a display name.
  4. Select if you would like to connect audio and/or video and click Join.

How to join a Zoom meeting on mobile

  1. Open the Zoom mobile app. If you have not downloaded the Zoom mobile app yet, you can download it from the Google Play Store.
  2. Join a meeting using one of these methods:
    • Tap Join a Meeting if you want to join without signing in.
    • Sign in to Zoom then tap Join.
  3. Enter the meeting ID number and your display name.
    • If you're signed in, change your name if you don't want your default name to appear.
    • If you're not signed in, enter a display name.
  4. Select if you would like to connect audio and/or video and tap Join Meeting.
  1. Open the Zoom mobile app. If you have not downloaded the Zoom mobile app yet, you can download it from the App Store.
  2. Join a meeting using one of these methods:
    • Tap Join a Meeting if you want to join without signing in.
    • Sign in to Zoom then tap Join.
  3. Enter the meeting ID number and your display name.
    • If you're signed in, change your name if you don't want your default name to appear.
    • If you're not signed in, enter a display name.
  4. Select if you would like to connect audio and/or video and select Join.

How to join a Zoom meeting on a web browser

Google Chrome

  1. Open Chrome.
  2. Go to join.zoom.us.
  3. Enter your meeting ID provided by the host/organizer.
  4. Click Join.
    • If this is your first time joining from Google Chrome, you will be asked to open the Zoom client to join the meeting.
    • You can check Always open these types of links in the associated app to skip this step in the future.
    • Click Open Zoom Meetings (PC) or Open zoom.us (Mac).

Safari

  1. Open Safari.
  2. Go to join.zoom.us.
  3. Enter your meeting ID provided by the host/organizer.
  4. Click Join.
  5. When asked if you want to open zoom.us, click Allow.

Microsoft Edge or Internet Explorer

  1. Open Edge or Internet Explorer.
  2. Go to join.zoom.us.
  3. Enter your meeting ID provided by the host/organizer.
  4. Click Join.

Mozilla Firefox

  1. Open Firefox.
  2. Go to join.zoom.us.
  3. Enter your meeting ID provided by the host/organizer.
  4. Click Join.
    • If this is your first time joining from Firefox, you may be asked to open Zoom or the Zoom installer package.
    • To skip this step in the future, check Remember my choose for zoommtg links.
    • Click Open Link.

 

How to join a Zoom meeting through other methods

Click the join link in your email or calendar invitation.

Depending on your default web browser, you may be prompted to open Zoom.

If you are online, with the Zoom desktop client or mobile app, others will have the ability to send you a meeting request via instant message. You will receive an incoming message notification displaying who is calling along with a ringtone. Select Accept to join the meeting with the person who is calling you.

 

  1. On your phone, dial the teleconferencing number provided in your invite.
  2. Enter the meeting ID number when prompted using your dialpad.

Note: If you have already joined the meeting via computer, you will have the option to enter your 2-digit participant ID to be associated with your computer. If you have not joined on your computer, simply press # again when prompted to enter in your participant ID.

  1. Dial the IP address provided to you in the meeting invitation (requires Room Connector port add-on).
  2. Enter the meeting ID via touch (DTMF) tones followed by #. Or you can use dial strings, such as 192.168.10.55##000111000 to join directly in to the meeting. Please see Getting Started With Cloud Room Connector for more information.