At Zoom, we are hard at work to provide you with the best 24x7 global support experience during this pandemic. As part of this ongoing commitment, please review our updated Support Guidelines.

How do I add a picture to my Gmail or Google App profile? Follow

If you login with Google/Gmail and have no Zoom profile picture, Zoom will pull your picture from your Google/Gmail profile. If you do not have a picture, it will appear as an empty box. 

To add a picture, please see the Google support page regarding adding a profile picture.