How Do I Join or Test My Computer/Device Audio? Follow

Video

Published November 2016

Overview

To allow other meeting participants to hear you in a Zoom Meeting, you will need to choose how you would like to join audio for the meeting. There are two ways to join the audio, joining via computer and joining via telephone. This article will show you how to join your computer audio and test that it is working.

Prerequisites

  • Microphone, such as the built in microphone, a USB microphone or an inline microphone on headphones
  • Speaker or headphones

Instructions

To test before a meeting

  1. Login to the Zoom client.
  2. Click Settings.
    Screen_Shot_2017-12-19_at_1.31.22_AM.png
  3. Click the Audio tab.
    Screen_Shot_2017-12-21_at_3.53.31_PM.png

When Joining a Meeting

When joining a meeting, if you haven't selected to always join audio by computer, a prompt will appear. 

  1. To test your speaker and microphone, click Test Computer Mic & Speakers.
    Screen_Shot_2017-12-21_at_5.26.45_PM.png
  2. This will open your audio settings.

During a Meeting

You can access your audio settings and test your audio when you are already in a meeting. 

  1. In the meeting controls, click the arrow next to Mute/Unmute.
    Screen_Shot_2017-12-21_at_5.27.23_PM.png
  2. Click Audio Options.
    Screen_Shot_2017-12-21_at_5.27.39_PM.png
  3. This will open your audio settings.

Testing your Speaker 

  1. Click Test Speaker to play a sound. 
  2. If you cannot hear it, select a different speaker from the menu or adjust the Output Volume.
    windows-speaker.gif

Testing your Microphone

  1. In the microphone section, you will see the green Input Level bar move when Zoom is picking up audio. 
  2. Click Test Mic to test your microphone. 
  3. Your audio will start recording. Click Recording when you are done and it will play back. You can select another microphone from the menu or adjust the input level.
  4. Check Automatically adjust microphone settings if you want Zoom to adjust the input volume automatically. 
    windows-microphone.gif

Audio Settings

  • Automatically adjust microphone: Automatically adjust your microphone input volume based on the sound that Zoom is picking up. 
  • Automatically join audio by computer when joining a meeting: Join the computer audio automatically, instead of being prompted on how you want to join the audio each time. 
  • Always mute microphone when joining a meeting: Always mute your microphone when joining a meeting. You will be able to unmute yourself.
  • Do not prompt for joining audio when I join a meeting using 3rd party audio: This option turns off the join audio prompt when joining a meeting, if the meeting has 3rd party audio enabled. Read more about 3rd party audio. 
  • Enable stereo: Send stereo audio if supported by your microphone. Read more about this setting.
  • Allow option for original sound from microphone in meeting: This allows you to send original sound from your microphone, without applying Zoom's audio-enhancing features. Read more about this setting.

To test before a meeting

  1. Login to the Zoom client.
  2. Click Settings.
    Screen_Shot_2017-12-19_at_1.21.36_AM.png
  3. This will open your audio settings. 

When Joining a Meeting

When joining a meeting, if you haven't selected to always join audio by computer, a prompt will appear. 

  1. To test your speaker and microphone, click Test Computer Mic & Speakers.
    Screen_Shot_2017-12-21_at_12.56.49_PM.png
  2. This will open your audio settings.

During a Meeting

You can access your audio settings and test your audio when you are already in a meeting. 

  1. In the meeting controls, click the arrow next to Mute/Unmute.
    Screen_Shot_2017-12-21_at_1.20.47_PM.png
  2. Click Audio Options.
    Screen_Shot_2017-12-21_at_1.21.27_PM.png
  3. This will open your audio settings.

Testing your Speaker 

  1. Click Test Speaker to play a sound. 
  2. If you cannot hear it, select a different speaker from the menu or adjust the Output Volume.
    mac-speaker.gif

Testing your Microphone

  1. In the microphone section, you will see the green Input Level bar move when Zoom is picking up audio. 
  2. Click Test Mic to test your microphone. 
  3. Your audio will start recording. Click Recording when you are done and it will play back. You can select another microphone from the menu or adjust the input level.
  4. Check Automatically adjust microphone settings if you want Zoom to adjust the input volume automatically. 
    mac-testmic.gif

Audio Settings

  • Automatically adjust microphone settings: Automatically adjust your microphone input volume based on the sound that Zoom is picking up. 
  • Automatically join audio by computer when joining a meeting: Join the computer audio automatically, instead of being prompted on how you want to join the audio each time. 
  • Always mute microphone when joining a meeting: Always mute your microphone when joining a meeting. You will be able to unmute yourself.
  • Enable stereo: Send stereo audio if supported by your microphone. Read more about this setting.
  • Allow option for original sound from microphone in meeting: This allows you to send original sound from your microphone, without applying Zoom's audio-enhancing features. Read more about this setting.
  • Do not prompt for joining audio when I join a meeting using 3rd party audio: This option turns off the join audio prompt when joining a meeting, if the meeting has 3rd party audio enabled. Read more about 3rd party audio. 

Note: If you are on on Mac OS 10.14 Mojave and are still having difficulty accessing the microphone, check your operating system permissions to confirm that Zoom has access to the microphone. See Using the Zoom Client and Zoom Rooms with Mac OS 10.14 Mojave for more information.

To test before a meeting

  1. Login to the Zoom client.
  2. Click Settings.
    Screen_Shot_2017-12-19_at_4.29.18_PM.png
  3. This will open your audio settings. 

When Joining a Meeting

When joining a meeting, if you haven't selected to always join audio by computer, a prompt will appear. 

  1. To test your speaker and microphone, click Test Computer Mic & Speakers.
    Screen_Shot_2017-12-21_at_12.56.49_PM.png
  2. This will open your audio settings.

During a Meeting

You can access your audio settings and test your audio when you are already in a meeting. 

  1. In the meeting controls, click the arrow next to Mute/Unmute.
    Screen_Shot_2017-12-21_at_1.20.47_PM.png
  2. Click Audio Options.
    Screen_Shot_2017-12-21_at_1.21.27_PM.png
  3. This will open your audio settings.

Testing your Speaker 

  1. Click Test Speaker to play a sound. 
  2. If you cannot hear it, select a different speaker from the menu or adjust the Output Volume.
    linux-speaker.gif

Testing your Microphone

  1. In the microphone section, you will see the blue Input Level bar move when Zoom is picking up audio. 
  2. If Zoom is not picking up your microphone, you can select another microphone from the menu or adjust the input level.
  3. Check Automatically adjust microphone settings if you want Zoom to adjust the input volume automatically. 
    linux-microphone.gif

Audio Settings

  • Automatically adjust microphone settings: Automatically adjust your microphone input volume based on the sound that Zoom is picking up. 
  • Automatically join audio by computer when joining a meeting: Join the computer audio automatically, instead of being prompted on how you want to join the audio each time. 
  • Always mute microphone when joining a meeting: Always mute your microphone when joining a meeting. You will be able to unmute yourself.
  • Do not prompt for joining audio when I join a meeting using 3rd party audio: This option turns off the join audio prompt when joining a meeting, if the meeting has 3rd party audio enabled. Read more about 3rd party audio. 

To join device audio in a meeting

  1. If this is the first Zoom meeting that you've joined, you will be asked to give access to your microphone.
    34D39107-DEDC-4C86-8D92-FD75AD40FAC7.png
  2. When you join the meeting, you will be prompted to join the audio.
  3. You will have the following audio options
    Screenshot_2017-12-26-09-55-17.png
    • Call via Device Audio: Connects audio through the internet
    • Dial in: Provides options to dial into the Zoom Meeting via telephone
    • Call My Phone: Calls your phone to join the meeting. Requires a premium audio subscription for the meeting host
  4. If you choose Cancel, you can open the prompt again by tapping Audio
  5. Once connected, you will see the microphone icon to mute and unmute in the bottom left hand corner.
    Screenshot_2017-12-26-09-55-21.png
  6. If you need to join the audio with a different method, you can disconnect audio by tapping More and then Disconnect Audio.
    16C7119A-B028-4F12-8001-0090624F546B.png


To join device audio in a meeting

  1. If this is the first Zoom meeting that you've joined, you will be asked to give access to your microphone.
    IMG_5107.PNG
  2. When you join the meeting, you will be prompted to join the audio.
  3. You will have the following audio options
    IMG_5553.PNG
    • Call using Internet Audio: Connects audio through the internet
    • Dial in: Provides options to dial into the Zoom Meeting via telephone
    • Call My Phone: Calls your phone to join the meeting. Requires a premium audio subscription for the meeting host
  4. If you choose Cancel, you can open the prompt again by tapping Join Audio
    IMG_5554.PNG
  5. Once connected, you will see the microphone icon to mute and unmute in the bottom left hand corner.
    IMG_5556.PNG
  6. If you need to join the audio with a different method, you can disconnect audio by tapping More and then Disconnect Audio.
    IMG_5555.PNG


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