Windows 7 Media Player Cannot Play Recording Follow

Windows 7 Media Player

The maximum supported resolution is 1920 × 1080 pixels for both software and DXVA decoding. Please refer to http://msdn.microsoft.com/en-us/library/windows/desktop/dd797815(v=vs.85).aspx

The recorded Zoom video of a shared screen cannot be played with WMP on Windows 7 if the resolution of the shared screen is higher than 1920x1080.
 
The recorded Zoom video with multiple resolutions may not supported by WMP as well. 
 
Please try another media player such as VLC or Quicktime
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