Zoom Launcher Plugin Follow

Overview

If you are using Google Chrome, Mozilla Firefox, or Apple Safari to join or host a meeting, you will see a dialog box to launch the Zoom application.

In Google Chrome and Mozilla Firefox, you can choose to always open links with Zoom, but this is not currently supported in Safari. 

This article covers:

Instructions  

Google Chrome

  1. Open Chrome.
  2. Go to join.zoom.us.
  3. Enter your meeting ID provided by the host/organizer.
  4. Click Join.
    • If this is your first time joining from Google Chrome, you will be asked to open the Zoom client to join the meeting.
    • You can check Always open these types of links in the associated app to skip this step in the future.
    • Click Open Zoom Meetings (PC) or Open zoom.us (Mac).

 

Mozilla Firefox

  1. Open Firefox.
  2. Go to join.zoom.us.
  3. Enter your meeting ID provided by the host/organizer.
  4. Click Join.
    • If this is your first time joining from Firefox, you may be asked to open Zoom or the Zoom installer package.
    • To skip this step in the future, check Remember my choose for zoommtg links.
    • Click Open Link.

Safari

  1. Open Safari.
  2. Go to join.zoom.us.
  3. Enter your meeting ID provided by the host/organizer.
  4. Click Join.
  5. When asked if you want to open zoom.us, click Allow.

 

Issues with Zoom Launcher Plug-in 

On some occasions where the plugins may not be activated, disabled or may not be correctly installed, or installed correctly but failed to run. There are several things you can do to fix it: Check if the Zoom launcher plugin is enabled (re-enable if it was disabled)

Google Chrome 

  1. In the address bar, enter chrome://plugins/ or chrome://extensions/ on later versions of Chrome.
  2. Where it lists "zoom.us launcher plugin" make sure it is enabled and always allowed.
  3. More details on Chrome Plugins

Mozilla Firefox

Safari

Safari no longer supports most plug-ins. You will need to choose to launch Zoom each time.

Internet Explorer 

  1. There is no Zoom plugin on Internet Explorer.
  2. A zoom_launcher.exe will run automatically.

If it was enabled but continues to download every time, here are the steps you can take to correct this:

  • Go-to task manager, kill all firefox/chrome (shadow) instances, if any
  • Restart firefox/chrome, then remove the zoom launcher plugin
  • Click host a meeting from the browser (zoom.us), it should reload the plugin again
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