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Receiving email notifications when attendees join meeting before host Follow

Overview

Zoom hosts can receive an email notification if participants have joined the meeting before the host has. The notification email will prompt the host to join the meeting.

Only the host of the meeting will receive this email. This email notification is triggered if:

  • An attendee is waiting for the host to start the meeting
  • An attendee has joined the meeting before host (if join before host is enabled)

Note: When enabled, this email will be sent any time an attendee joins the meeting, even if it is not at the scheduled meeting time. If an attendee clicks the link early to test or accidentally joins at the wrong time, the email will be sent to the host.

This article covers:

Account

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. In the Meeting tab, verify that When attendees join meeting before host is enabled.
  4. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
  5. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

Group

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
  2. In the navigation menu, click User Management then Group Management.
  3. In the Meeting tab, verify that When attendees join meeting before host is enabled.
  4. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
  5. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting. 

Note: If the option is grayed out, it has been locked at the Account level, and needs to be changed at that level.

User

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Account Settings (if you are an account administrator) or Settings (if you are an account member).
  3. In the Meeting tab, verify that When attendees join meeting before host is enabled.
  4. If the setting is disabled, click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator to turn on the email notifications.