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Emailing hosts when attendees join first Follow

Zoom hosts can receive an email notification if participants have joined the meeting before the host. The notification email will prompt the host to join the meeting.

Only the host of the meeting will receive this email. This email notification is triggered if:

  • An attendee is waiting for the host to start the meeting
  • An attendee has joined the meeting before the host (if the join before host setting is enabled)

Note: When enabled, this email will be sent any time an attendee joins the meeting, even if it is not at the scheduled meeting time. If an attendee clicks the link early to test or accidentally joins at the wrong time, the email will be sent to the host.

Prerequisites for enabling notifications for hosts

  • Account owner or admin privileges

How to enable email notifications for hosts when attendees join first

Account

To enable or disable When attendees join meeting before host for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under Email Notification, click the When attendees join meeting before host toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
  6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.

To enable or disable When attendees join meeting before host for a group of users:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Group Management.
  3. Click the applicable group name from the list.
  4. Click the Meeting tab.
  5. Under Email Notification, click the When attendees join meeting before host toggle to enable or disable it.
  6. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable When attendees join meeting before host for your own use:

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click the Meeting tab.
  4. Under Email Notification, click the When attendees join meeting before host toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.