"Your Attendees Are Waiting" Email Notification Follow

Overview

Zoom hosts can receive an email notifications if participants have joined the meeting before the host has. The notification email will prompt the host to join the meeting.

Only the host of the meeting will receive this email.  This email notification is triggered if:

  • An attendee is waiting for the host to start the meeting
  • An attendee has joined the meeting before host (if join before host is enabled)

Note: When enabled, this email will be sent any time an attendee joins the meeting, even if it is not at the scheduled meeting time. If an attendee clicks the link early to test or accidentally joins at the wrong time, the email will be sent to the host.

This article covers:

Enabling "Attendees Are Waiting" email notifications

For all members of your organization

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
  2. Click Account ManagementAccount Settings.
  3. Navigate to the When attendees join meeting before host setting in the Meeting tab and click the Status toggle to enable it.

    If a verification dialog displays, choose Turn On to verify the change.
  4. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

For a specific group

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
  2. Click User ManagementGroup Management.
  3. Navigate to the When attendees join meeting before host setting in the Meeting tab and click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
  4. (Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.


Note: If the option is grayed out, it has been locked at the Account level, and needs to be changed at that level.

 

For your own use

  1. Sign in to the Zoom web portal.
  2. Click Account ManagementAccount Settings (if you are an account administrator) or Settings (if you are an account member).
  3. Navigate to the When attendees join meeting before host setting in the Meeting tab and click the toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

    Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator to turn on the email notifications.
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