End-to-end Encryption for Meetings Follow

Overview

End-to-end encryption is an added layer of application security. Zoom can encrypt all presentation content at the application layer using TLS 1.2 with Advanced Encryption Standard (AES) 256-bit algorithm.

This is configured at the account level or user level. Once it is enabled, all meetings are AES encrypted. 

End-to-end encryption is also designed to facilitate HIPAA based compliance requirements.

  • It will force encryption across Zoom running on desktop, mobile and Zoom Rooms, as well as for H.323/SIP endpoints except PSTN telephone.
  • It will also force end-to-end group messaging.
  • Encryption may impact performance as it requires more processing cycle on the participants' devices.

Note: You can also enable or disable end-to-end encryption for chat.

This article covers:

Prerequisites

  • Zoom account - Free, Pro, Business or Education Account

Older versions of the Zoom desktop and mobile client will disable file transfer when End-to-End Encryption is enabled. Download the latest version of Zoom for full functionality.

Enable or Disable End-to-end Encryption for all members of your organization

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit account settings.
  2. Click Account ManagementAccount Settings.
  3. Navigate to the End-to-end Encryption setting in the Meeting tab and click the toggle to enable or disable it. Choose Turn On or Turn Off to verify the change.
  4. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.

    Note: If users 

Enable or Disable End-to-end Encryption for members of a specific group

  1. Sign in to the Zoom web portal as an administrator with the privilege to edit groups.
  2. Click User ManagementGroup Management.
  3. Click the name of the group, then click the Settings tab.
  4. Navigate to the End-to-end encryption option in the Meeting tab and click the toggle to enable or disable it. If a verification dialog displays, choose Turn On or Turn Off to verify the change.

    Note:
    If the option is grayed out,  it has been locked at the Account level, and needs to be changed at that level.

(Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.

Enable or Disable End-to-end Encryption for your own use

  1. Sign in to the Zoom web portal.
  2. Click Account ManagementAccount Settings (if you are an account administrator) or Settings (if you are an account member).
  3. Navigate to the End-to-end Encryption setting in the Meeting tab and click the toggle to enable or disable it. If a verification dialog displays, choose Turn On or Turn Off to verify the change.

    Note: If the option is grayed out, it has been locked at either the group or account level, and you will need to contact your Zoom administrator.

Confirm End-to-end Encryption in Meeting

If you enable end-to-end encryption for meetings, you will see a lock icon while you are in a meeting.

Note: If you or your users do not see the lock icon, restart the Zoom client or mobile app.

Was this article helpful?