End-to-end Encryption Follow

Overview

End-to-end encryption is an added layer of application security. Zoom can encrypt all presentation content at the application layer using TLS 1.2 with Advanced Encryption Standard (AES) 256-bit algorithm.

This is configured at the account level or user level. Once it is enabled, all meetings are AES encrypted.

End-to-end encryption is also designed to facilitate HIPAA based compliance requirements. 

  • It will force encryption across Zoom running on desktop, mobile and Zoom Rooms, as well as for H.323/SIP endpoints except PSTN telephone.
  • It will also force end-to-end group messaging.
  • Encryption may impact performance as it requires more processing cycle on the participants' devices.

Note: You cannot use File Transfer if you have End-to-end encryption enabled.

This article covers:

Prerequisites

  • Zoom account - Free, Pro, Business or Education Account

Instructions

To enable End-to-end Encryption for all members of your organization

  1. Sign into the Zoom web portal as an administrator with the privilege to edit Account settings, and click Account Settings.
  2. Navigate to the End-to-end Encryption setting in the Meeting tab and click the Status toggle to enable it. Choose Turn On to verify the change.
    endtoend-acct.gif
  3. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.
    locke2e.gif

To enable End-to-end Encryption for members of a specific group

  1. Sign into the Zoom web portal as an administrator with the privilege to edit User groups, and click Group Management.
  2. Click the name of the group, then click the Settings tab.
    e2egroup.gif
  3. Navigate to the End-to-end encryption option in the Meeting tab and verify that the setting is enabled.
    If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    e2egroupon.gifNote: If the option is grayed out,  it has been locked at the Account level, and needs to be changed at that level.
    Screen_Shot_2017-11-08_at_2.49.55_PM.png

(Optional) If you want to make this setting mandatory for all users in this group, click the lock icon, and then click Lock to confirm the setting.
grouplock.gif

To enable End-to-end Encryption for your own use

  1. Sign into the Zoom web portal and click My Meeting Settings (if you are an account administrator) or Meeting Settings (if you are an account member).
  2. Navigate to the End-to-end Encryption setting in the Meeting tab and click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.e2euser.gif
    Note: If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.
    Screen_Shot_2017-11-08_at_2.49.55_PM.png

End-to-end Encryption Icon in Meeting

There is a lock icon when a meeting has End-to-end encryption enabled in desktop and mobile clients. 

 

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