Attendee On Hold Follow

Overview

Attendee On Hold allows the host to stop video and audio transmission to a participant or participants. This allows others to continue the meeting while temporarily preventing the on hold participant(s) from seeing and hearing the other participants

Common uses cases include interviewers wanting to deliberate on a candidate, a dissertation committee deliberating on a doctoral candidate, or a meditation session. 

This article covers: 

Prerequisites

  • Owner or Admin Access on account, if turning it on for all users

Instructions

Enabling Attendee On Hold for your Meetings

  1. Login to Meeting Settings.
  2. Click Edit next to In Meeting (Basic).
  3. Check Allow host to put attendee on hold.
  4. Click Save Changes
    attendeeonhold.gif

Enabling Attendee On Hold for your Account

If you enable Attendee On Hold for your account, all users on your account will be able to use this feature. You need admin or owner access to turn it on.

  1. Login to Account Settings
  2. Click Edit next to In Meeting (Basic). 
  3. Check Allow host to put attendee on hold.
  4. Click Save Changes
    attendeeonhold-acct.gif

Using Attendee On Hold in your Meetings

If the setting is turned on in your account settings or in your meeting settings, you can put an attendee on hold during a meeting.

  1. Click on Manage Participants in the host controls.
    participants.png
  2. Hover over the name of the attendee you want to put on hold. Click More, then Put on hold.
    putattendeeonhold.gif
  3. The Participants List will now indicate that this attendee is on hold. They will see a screen indicating that the meeting host will let them in shortly.
    4d5c771c-b170-48f8-aafc-e4364b816532.png
  4. Click Take off hold in the participants' list whenever you are ready to bring them back into the meeting.
    Screen_Shot_2017-09-28_at_1.18.32_PM.png

 

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